Produce Clerk & Customer Experience Champion

Ralphs; Gardena (CA); On-site; USD 17,000 - 25,000; Full time

Job summary

Ralphs is seeking a Produce Associate to deliver outstanding customer service in a fresh, safe environment. You will assist customers, prepare fruit/vegetable platters, stock shelves and maintain temperature logs, while adhering to safety and food-handling standards.

This role requires effective communication, basic math skills, ability to lift up to 30 pounds, and a food handler permit where applicable. The position emphasizes teamwork, accuracy and safety in a fast-paced store setting.

Qualifications

• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations
• Current food handlers permit (where applicable) once employed

Responsibilities

• Promote trust and respect among associates.
• Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions and recommending products in the department and store.
• Perform duties related to cutting and packaging produce items, stocking, CAO and Key Retailing.
• Prepare fruit and vegetable platters/trays.
• Offer product samples.
• Inform customers of produce specials.
• Review/inspect products for quality and freshness and take appropriate action.
• Recommend produce items to customers to ensure they get the products they want and need.
• Regularly lift up to 30 pounds.
• Keep current with present, future, seasonal and special ads.
• Help to control expenses for the department.
• Maintain inventory awareness; note discrepancies in inventory.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Report all safety risks, issues, accidents and illegal activity.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Ability to manage conflict in a nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Effective communication

Basic math

Stress management

Food handler permit

Customer service

Job description

Ralphs is seeking a Produce Associate to deliver outstanding customer service in a fresh, safe environment. You will assist customers, prepare fruit/vegetable platters, stock shelves and maintain temperature logs, while adhering to safety and food-handling standards.

This role requires effective communication, basic math skills, ability to lift up to 30 pounds, and a food handler permit where applicable. The position emphasizes teamwork, accuracy and safety in a fast-paced store setting.