Customer-First Drug Store Clerk

Ralphs; Los Angeles (CA); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Ralphs is seeking a customer-focused associate to create a welcoming shopping environment and assist the department manager in achieving sales and profit goals. You will answer questions about products, maintain stock, and uphold safety and quality standards while delivering outstanding service to every customer in a fast-paced store setting.

The role emphasizes safety, product knowledge, and proactive assistance with a strong focus on customer satisfaction and teamwork within the department and

Qualifications

• Retail experience is preferred or required.
• Ability to handle stressful situations.
• Strong communication skills in person and over the phone.
• Basic math proficiency for transactions and balancing.

Responsabilités

• Answer questions about products to help customers feel welcome.
• Learn product details and suggest items to meet needs.
• Offer product samples to customers.
• Inform customers of deals and specials.
• Recommend items to ensure customer satisfaction.
• Check and act on product sell-by dates as needed.
• Label, stock, and inventory department merchandise.
• Report ordering or shipping discrepancies to the manager.
• Maintain a positive, helpful attitude.
• Stay informed about current ads and promotions.
• Follow safety procedures and identify unsafe conditions.

Connaissances

Retail experience

Stress management

Effective communication

Basic math

Description du poste

Ralphs is seeking a customer-focused associate to create a welcoming shopping environment and assist the department manager in achieving sales and profit goals. You will answer questions about products, maintain stock, and uphold safety and quality standards while delivering outstanding service to every customer in a fast-paced store setting.

The role emphasizes safety, product knowledge, and proactive assistance with a strong focus on customer satisfaction and teamwork within the department and