PRODUCE/CLERK

Kroger; San Francisco (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Produce Clerk to enhance customer experiences through exceptional service and a clean, welcoming environment. This role involves assisting customers with inquiries, managing produce inventory, and ensuring quality standards are met. Ideal candidates will have strong communication skills, the ability to handle stressful situations, and a passion for customer service. Join a team that values respect, integrity, and teamwork, and contribute to a positive shopping experience for all customers.

Qualifications

• Ability to handle stressful situations and communicate effectively.
• Knowledge of basic math for inventory and pricing tasks.

Responsibilities

• Create a welcoming environment and assist customers with product inquiries.
• Monitor product quality and ensure safety procedures are followed.
• Support the department manager in achieving sales goals.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math skills

Customer service

Education

Food handler's permit

Job description

Join to apply for the PRODUCE/CLERK role at Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

1. Model the 3A’s of Friendly: acknowledge, assist, and appreciate our Customers
2. Promote Corporate Brands to customers
3. Promote trust and respect among associates
4. Create an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
5. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
6. Assist with the preparation of produce platters/trays
7. Inform customers of produce specials
8. Recommend items to customers to ensure they get the products they want and need
9. Prepare, package, label, and inventory merchandise appropriately
10. Review and inspect products for quality and freshness, and take appropriate action with those items
11. Label, stock, and inventory department merchandise
12. Report product ordering/shipping discrepancies to the department manager
13. Display a positive attitude
14. Stay current with present, future, seasonal, and special ads
15. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
16. Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to store management
17. Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of repairs needed
18. Notify management of customer or employee accidents
19. Report all safety risks or issues, including illegal activities such as robbery, theft, or fraud, to store management
20. Work cooperatively in a high-paced and sometimes stressful environment
21. Manage conflict reasonably, non-confrontationally, and cooperatively
22. Act with honesty and integrity regarding customer and business information
23. Follow directions and seek assistance when necessary to resolve customer and business issues
24. Support and assist through direct interaction with minors, individuals with special needs, and/or older adults
25. Perform essential functions of the position with or without reasonable accommodation

Qualifications

Minimum Position Qualifications:

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Current food handler's permit once employed

Desired Previous Job Experience:

• Comparable retail experience
• Second language (speaking, reading, and/or writing)