Produce Associate Team Leader (Assistant Department Manager)

Whole Foods Market; Cambridge (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the grocery sector is seeking a Produce Associate Team Leader to assist in daily operations and lead a dynamic team. This role involves ensuring exceptional customer service, maintaining high standards of retail execution, and fostering a positive work environment. With responsibilities ranging from merchandising to team development, candidates will thrive in a fast-paced setting. If you are passionate about food and have a strong desire to grow within a supportive company culture, this opportunity is perfect for you.

Qualifications

• 18+ months retail experience and 6+ months supervisory experience required.
• Strong alignment with company values and a growth mindset.

Responsibilities

• Assists Team Leader in daily operations and profitability.
• Trains and mentors Team Members to ensure high performance.
• Develops creative store layout and product merchandising.

Skills

Customer Relationship Skills

Leadership Abilities

Financial Assessment Skills

Product Knowledge

Interpersonal Skills

Microsoft Office Proficiency

Tools

Microsoft Office

Job description

Join to apply for the Produce Associate Team Leader (Assistant Department Manager) role at Whole Foods Market.

Assists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads and develops Team Members. Ensures a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. Performs duties in accordance with store SOPs and supports WFM core values and initiatives, including health and safety regulations such as Food Safety.

Job Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists in sales, reports, and labor analysis.
• Demonstrates advanced product knowledge and stays updated on new products.
• Maintains vendor relationships and ensures proper paperwork submission.
• Resolves team concerns or issues in collaboration with the Team Leader.
• Acts as point person and in charge in the absence of the Team Leader.
• Sets and maintains high standards of retail execution.
• Encourages a positive environment of teamwork, respect, and morale.
• Monitors customer flow and needs, directing Team Members accordingly.
• Trains, mentors, motivates, and counsels Team Members to sustain high performance and reduce turnover.
• Provides performance evaluations and models WFM vision and goals.

Job Skills

• High energy, enthusiasm, and alignment with company values.
• Growth mindset and desire for greater responsibility.
• Strong interpersonal, motivational, and customer relationship skills.
• Product knowledge and understanding of regulatory and safety policies.
• Financial assessment skills and proficiency in Microsoft Office and operations applications.
• Leadership, decision-making, and delegation abilities.

Experience

• 18+ months retail Team Member experience and 6+ months supervisory experience.

Physical Requirements / Working Conditions

• Ability to lift 50 pounds.
• Stand/walk for 6-8 hours in an 8-hour shift.
• Use of hands for grasping, manipulation, pushing, and pulling.
• Ability to bend, twist, squat, and reach.
• Exposure to cleaning chemicals and temperature variations.
• Work in wet and cold environments; flexible schedule including nights, weekends, and holidays.
• Use of tools and heavy machinery.

Note: This document summarizes essential responsibilities but is not exhaustive. Duties may vary based on location and business needs. Performance in current role is required before promotion considerations. Promotions depend on business need and candidate qualification.

Whole Foods Market is committed to equal employment opportunity for all candidates and Team Members, regardless of protected characteristics. We promote based on qualifications and business needs. Candidates are encouraged to apply via our official site.