Prod Technology Specialist

FedEx Office; Austin (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

FedEx Office in Austin is seeking a Production Technology Specialist, Manufacturing to oversee the maintenance and service of plant equipment, support G7 color compliance processes, and collaborate with equipment vendors, Field Technology Specialists, and the service desk to resolve open tickets within the plant.

You will apply advanced knowledge of production equipment to troubleshoot quality problems and oversee production training for new hires and tenured staff, including training on new

Qualifications

• Some college or equivalent education.
• Technical training/education preferred.
• 2+ years of high-volume manufacturing or maintenance/technology experience.
• Ability to obtain certifications and/or complete trainings that make them qualified to perform maintenance on the equipment.
• Ability to complete QDM Certification.

Responsibilities

• Troubleshoot and address equipment problems, place service requests, and communicate issues to vendors and/or service technicians.
• Maintaining and tracking machine parts inventory.
• Communicate with Equipment Strategy, Service Team on all parts, service, and maintenance related items.
• Facilitate training of others for all production equipment and processes within the plant.
• Maintain equipment and supplies, to include G7 color certification.
• Perform all phases of equipment set-up, operation and advanced maintenance.
• Take preventative action to minimize equipment downtime.
• Coordinate preventive maintenance and repairs required by vendors.
• Act as a Subject Matter Expert on equipment, to include new equipment and systems within the Plant.
• Produce work in accordance with workflow requirements in order to enable Done Right On Time quality results.
• Apply a thorough knowledge of theory and technique to achieve the highest possible quality.
• Assist leadership in maintaining safety standards and monitoring safety throughout the plant.
• Assist in all functions of the plant, as needed, including all functions performed by Production Operators.
• All other duties as needed or required.

Skills

Troubleshooting

Equipment maintenance

Communication skills

Training others

Quality assurance

Education

Some college or equivalent education

Technical training/education preferred

QDM Certification

Job description

Position Summary

The Production Technology Specialist, Manufacturing is required to perform and oversee the maintenance and service of equipment throughout the plant. They will be responsible for supporting G7 color compliance processes and standards while collaborating with equipment vendors, Field Technology Specialists, and the service desk to resolve open tickets within the plant. This team member will apply advanced knowledge of production equipment to achieve the best possible output and troubleshoot quality problems. Finally, they will oversee and provide production training to both new hires and tenured team to include facilitating training on new equipment and workflows.

General Duties And Responsibilities

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Follow instructions of supervisors and assist other team members in performing plant functions
• Troubleshoot and address equipment problems, place service requests, and communicate issues to vendors and/or service technicians
• Maintaining and tracking machine parts inventory
• Communicate with Equipment Strategy, Service Team on all parts, service, and maintenance related items
• Facilitate training of others for all production equipment and processes within the plant
• Maintain equipment and supplies, to include G7 color certification
• Perform all phases of equipment set-up, operation and advanced maintenance
• Take preventative action to minimize equipment downtime
• Coordinate preventive maintenance and repairs required by vendors
• Act as a Subject Matter Expert on equipment, to include new equipment and systems within the Plant
• Produce work in accordance with workflow requirements in order to enable Done Right On Time quality results
• Apply a thorough knowledge of theory and technique to achieve the highest possible quality
• Assist leadership in maintaining safety standards and monitoring safety throughout the plant
• Assist in all functions of the plant, as needed, including all functions performed by Production Operators
• All other duties as needed or required

Minimum Qualifications And Requirements

• Some college or equivalent education
• Technical training/education preferred
• 2+ years of high-volume manufacturing or maintenance/technology experience
• Ability to obtain certifications and/or complete trainings that make them qualified to performance maintenance on the equipment
• Ability to complete QDM Certification
• Prior experience of FXO products & services offerings preferred
• Commercial print environment experience preferred
• Excellent verbal and written communication skills
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

Essential Functions

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

For details on our comprehensive benefits, click here.

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email [e-mail].

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here.