Procurement Systems Support Specialist (DoD - Secret Clearance)

Aalis Management Consulting, LLC; New Orleans (LA); On-site; USD 70,000 - 95,000; Full time

Job summary

Aalis Management Consulting in New Orleans, LA, seeks a Procurement Systems Support Specialist to support a Federal Agency's Regional Contracting Office. The role focuses on federal acquisition and e-Business systems used across DoD procurement operations, providing functional support and expertise.

The ideal candidate will troubleshoot SAM, PIEE, WAWF, EDA, and ePS, deliver training, create user guides, and work with Tier 2/3 teams.

Qualifications

• Bachelor's degree in Business, IT, CS, or a related field.
• Four (4) years of direct federal procurement systems support experience may substitute for a degree.
• Minimum of three (3) years supporting DoD e-Business or acquisition systems.
• Experience supporting SAM, PIEE, WAWF, EDA, and ePS.
• Strong troubleshooting and customer service skills.
• Experience developing training materials and conducting end-user training.
• Proficiency with Microsoft Office Suite, Microsoft Teams, and Adobe Acrobat.
• Active Secret Clearance or ability to obtain and maintain a DoD Secret Clearance.

Responsibilities

• Provide functional support for DoD acquisition and e-Business systems.
• Troubleshoot issues related to System for Award Management (SAM), Procurement Integrated Enterprise Environment (PIEE), Wide Area Workflow (WAWF), Electronic Data Access (EDA), and Electronic Procurement System (ePS).
• Coordinate with Tier 2 and Tier 3 support teams to resolve system issues.
• Develop and maintain training materials, user guides, and job aids.
• Deliver desk-side and virtual training to contracting personnel.
• Monitor system performance and recommend process improvements.
• Assist users with account management, system access, and technical inquiries.
• Prepare reports and communicate system updates to stakeholders.
• Support implementation of new acquisition technologies and enhancements.

Skills

Troubleshooting

Customer service

Training delivery

Education

Bachelor's degree in Business/IT/CS

Tools

Microsoft Office Suite

Microsoft Teams

Adobe Acrobat

Job description

Aalis Management Consulting is an 8(a) certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and Economically Disadvantaged Woman-Owned Small Business (EDWOSB) driven by the same principles that guide our armed forces. Founded by a US Army veteran, we take pride in our core values: excellence in reputation, commitment, candor, teamwork, and dependability. Our team delivers stakeholder-focused support in the areas of Acquisition & Procurement Support, (IT) Financial Management, Program Management, and Logistics & Supply Chain Support. Visit us at www.aalismc.com

Title: Procurement Systems Support Specialist

Location: New Orleans, LA

Clearance: Secret

Security Clearance Statement: This position requires a government security clearance; the applicant must be a U.S. Citizen for consideration.

Number of Position(s): 1

Work Day: Monday – Friday

Aalis Management Consulting is seeking a Procurement Systems Support Specialist to support a Federal Agency's Regional Contracting Office in New Orleans, Louisiana. This position is responsible for supporting federal acquisition and e-Business systems utilized across Department of Defense procurement operations.

The ideal candidate will have experience supporting DoD acquisition systems and providing technical assistance to contracting professionals. This role serves as a subject matter expert for procurement-related applications and will provide troubleshooting, training, and systems support to end users.

Responsibilities

• Provide functional support for DoD acquisition and e-Business systems.
• Troubleshoot issues related to System for Award Management (SAM), Procurement Integrated Enterprise Environment (PIEE), Wide Area Workflow (WAWF), Electronic Data Access (EDA), and Electronic Procurement System (ePS).
• Coordinate with Tier 2 and Tier 3 support teams to resolve system issues.
• Develop and maintain training materials, user guides, and job aids.
• Deliver desk-side and virtual training to contracting personnel.
• Monitor system performance and recommend process improvements.
• Assist users with account management, system access, and technical inquiries.
• Prepare reports and communicate system updates to stakeholders.
• Support implementation of new acquisition technologies and enhancements.

Qualifications

• Bachelor's degree in Business, Information Technology, Computer Science, or a related field.
• Four (4) years of direct federal procurement systems support experience may be substituted for a degree.
• Minimum of three (3) years supporting DoD e-Business or acquisition systems.
• Experience supporting SAM, PIEE, WAWF, EDA, and ePS.
• Strong troubleshooting and customer service skills.
• Experience developing training materials and conducting end-user training.
• Proficiency with Microsoft Office Suite, Microsoft Teams, and Adobe Acrobat.
• Active Secret Clearance or ability to obtain and maintain a DoD Secret Clearance.

Preferred Qualifications

• Experience supporting contracting organizations within the Department of Defense.
• Familiarity with federal acquisition lifecycle processes.
• Experience working with government help desk or enterprise systems support organizations.

Aalis Management Consulting is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.