Procurement Customer Experience Analyst (Ankeny, IA or Temple, TX)

McLane Company, Inc.; Ankeny (IA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Day 1 benefits: medical, dental, and V

Paid time off starts day one

Pet insurance

Maternity/paternity leave

Employee assistance programs

Discount programs

Tuition reimbursement

Job summary

McLane Company, Inc. seeks a Procurement Customer Experience Analyst in Ankeny, IA or Temple, TX to support procurement and inventory management for national and regional multi-unit customers.

You will partner with Procurement and Customer Sales teams to meet objectives, analyze sales and purchasing trends, and monitor inventory and contract performance. Strong communication and organizational skills are essential in this role.

Qualifications

• Bachelor’s degree in business or a related field.
• Two or more years of related business experience preferred.
• Experience in purchasing or inventory management; supervisory/distributor experience is beneficial.
• Proficient in Microsoft Word and Excel; sales experience is a plus.
• Strong communication, time management, and organizational skills with high attention to detail.
• Collaborative, positive, team-oriented attitude.
• English reading/writing proficiency for job-related tasks.

Responsibilities

• Ensure pricing accuracy for Customer programs.
• Maintain strong communication with suppliers, buyers, customer teams, and internal departments.
• Analyze sales and purchasing trends with Customer Category teams to plan seasonal strategies.
• Review DSII, inventory levels and service level to meet contract fill rate.
• Monitor past-due and unconfirmed purchase orders; coordinate with Buyers to schedule inbound.
• Review warehouse receiving and inventory adjustments.
• Purchase in alignment with McLane policies and best practices.
• Support purchasing functions, seasonal planning, deal approvals, and invoice discrepancies.

Skills

Strong communication

Time management

Organizational skills

Team-oriented

Attention to detail

Collaboration

Education

Bachelor’s degree in business or related field

Tools

Microsoft Word

Excel

Job description

Job Description - Procurement Customer Experience Analyst (Ankeny, IA or Temple, TX) (JR111166)

Procurement Customer Experience Analyst (Ankeny, IA or Temple, TX) - ( JR111166 )

Take your career further with McLane!

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America’s most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.

This role will report into the office on a regular basis; Therefore, candidates interested in this position should be located in either the Ankeny, IA or Temple, TX area.

Responsible for supporting procurement and inventory management for National and Regional multi-unit convenience store customers. Partner with Procurement and Customer Sales teams to deliver on goals established by leadership to meet customer and company key company performance objectives.

Benefits you can count on:

• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
• Paid time off begins day one.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you’ll do as a Customer Experience Procurement Analyst:

• Ensure pricing accuracy for Customer programs
• Maintain strong communication with suppliers, brokers, Customer Category teams, McLane Sales/Merchandising, customer service, accounting, and divisional operations supporting Customer locations.
• Analyze sales and purchasing trends with Customer Category teams to plan and execute seasonal strategies.
• Review daily DSII (Days Sales in Inventory), Inventory levels and Service Level reports to ensure compliance with contractually agreed to Category Fill Rate performance.
• Monitor past-due and unconfirmed purchase orders and work with Buyers and Divisions to schedule inbounds.
• Review warehouse receiving and inventory adjustments.
• Purchase in alignment with McLane policies and best practices to meet department and company objectives.
• Support purchasing functions, online distributions, overstock resolution, Outdated inventory loss, weekly filter trips, TIPS/Deal End reviews, SKU management, and deal/cost change approvals.
• Assist with invoice discrepancies and seasonal planning as needed.
• Perform other duties as assigned.

Qualifications you’ll bring as a Customer Experience Procurement Analyst:

• Bachelor’s degree in business or a related field preferred.
• Two or more years of related business experience preferred.
• Experience in purchasing or inventory management; supervisory and distributor/wholesale experience is beneficial preferred.
• Proficient in Microsoft Word and Excel; sales experience is a plus.
• Demonstrate strong communication, time management, and organizational skills with high attention to detail.
• Exhibit a collaborative, positive, team-oriented attitude.
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Fit the following? We want you here!

• Teamwork oriented
• Organized
• Detailed

Our roadmap. Our story.

We’ve been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.