Proctor

Grand Canyon University Inc.; Rogers (AR); On-site; USD 21,000 - 30,000; Full time

Job summary

Orbis Education, a subsidiary of Grand Canyon Education, seeks an administrator to manage computer testing rooms and proctor exams for the online nursing program. You will prepare rooms, monitor computers, troubleshoot issues, and support scheduling and administrative tasks across site operations.

Ideal candidates have a HS diploma, strong MS Office skills, and the ability to work confidentially in a higher education environment with excellent teamwork and customer service.

Qualifications

• High school diploma or equivalent required.
• Experience with MS Office and Windows environments.
• Strong teamwork, communication, and integrity.
• Experience in higher education LMS/LCMS preferred.
• Ability to maintain confidentiality and handle multiple tasks.

Responsibilities

• Maintain computer testing room(s) and prepare rooms for exams.
• Proctor computer-based exams and verify IDs as needed.
• Manage test scheduling and related procedures.
• Troubleshoot exam delivery issues and assist users.
• Enforce exam rules and integrity protocols.
• Provide technical and administrative support to nursing staff.
• Monitor operations and manage calendars and communications.
• Manage inventory and supplies for the site.

Skills

Teamwork

Communication

Organizational skills

Integrity

Confidentiality

Microsoft Office

Customer service

Collaboration

Education

High school diploma

College degree preferred

Tools

Microsoft Office Suite

Windows

Internet

Email

Job description

DUTIES & RESPONSIBILITIES

• Maintain computer testing room(s)
• Prepare room in advance of scheduled exams
• Monitor computers
• assure operational status
• troubleshoot common problems
• Restore testing area to its previous arrangement prior to exiting following exams
• Manage test scheduling and related procedures
• Apply technical knowledge and skills for problem solving, trouble shooting and continuous improvement of process and procedures related to delivery of the online nursing program
• Develop exam schedule
• Proctor computer-based exams
• Validate appropriate identification as necessary for admission to exam
• Help students log in to necessary exam
• Troubleshoot testing issues as necessary
• Monitor exam process and progress
• Enforce all rules and regulations as necessary
• Follow established protocol for integrity breaches
• Provide technical assistance
• Maintain and update knowledge of current operating technology
• Provide administrative support
• Perform various tasks, assignments, and projects as directed by site and nursing administration
• Perform additional duties as requested by nursing faculty
• Maintain and manage individual and group scheduling and calendars
• Manage phone calls, both incoming and outgoing
• Perform inventory control and purchase supplies and equipment for site

EDUCATION, EXPERIENCE & QUALIFICATIONS

Competencies

• Excellent teamwork, communication, and organizational skills; positive attitude required
• Holds high degree of integrity, professionalism and confidentiality
• Expertise in Microsoft Office Suite, Windows applications, internet and email
• Must be able to collaborate well with others
• Self-directed personality with the ability to adapt to changing needs and priorities on a daily basis
• Ability to perform multiple tasks efficiently and effectively; ability to learn quickly
• Ability to follow established procedures and protocols
• Ability to maintain a controlled environment when computer and exam issues occur
• Must have strong customer service skills
• Must be prompt and have a sense of time limits

Experience

• Experience Experience with MS Office software and Windows environments
• Experience in a higher education environment is strongly preferred, but not required
• Experience with Learning Management (LMS) and Learning Content Management Systems (LCMS) is strongly preferred, but not required

Education/Certifications

• High school diploma or equivalent required
• College degree preferred

At Orbis Education, we create partnerships with universities to expand their pre-licensure healthcare programs and produce thousands of highly trained graduates ready to enter the workforce.

Employment is contingent upon the satisfactory outcome (as determined by the organization) of pre-employment screening activities, including a background check.

Orbis Education is a wholly owned subsidiary of Grand Canyon Education.

For more information about Grand Canyon Education, Inc., visit gce.com