Procore Platform Administrator

Faulconer Construction; United States; Remote; USD 100,000 - 140,000; Full time

Job summary

Faulconer Construction Company is seeking a Procore Platform Administrator to own configuration, security, templates, and workflows across project management and financials. You will support project teams, manage integrations, and explore AI capabilities from the Procore side with the Enterprise Systems team.

The role requires 5+ years in construction systems or project operations, strong communication, and the ability to work remotely with quarterly visits to Faulconer offices.

Qualifications

• 5+ years of construction systems or project operations experience, including at least 3 years as a Procore administrator or advanced user.
• Direct experience with Procore financial tools, including budgets, commitments, change management, and invoicing.
• Working knowledge of job costing for a self-performing or specialty contractor, including cost codes and labor/equipment/materials.
• Experience training and supporting project teams through system or process changes.
• Strong written and verbal communication with technical and non-technical users; solid documentation and data accuracy.
• Ability to work independently in a remote role while collaborating with an in-person team.
• Bachelor’s degree or equivalent combination of education and experience.
• Preferred: Procore administrator certification; Power BI reports; AI feature evaluation in business software.

Responsibilities

• Own Procore configuration, templates, workflows, and platform health, including permissions and exception handling.
• Serve as the main point of contact for project teams on Procore questions via help desk; resolve or escalate issues.
• Help project teams use Procore financial tools: budgets, commitments, change events, invoicing, and cost-to-complete workflows; manage budget-load process.
• Create Procore SOPs and user manual; partner with Learning & Development, People Operations, and IT for training.
• Implement integrations from the Procore admin side with Enterprise Systems and IT; test data mapping and issue resolution; pilot AI capabilities.
• Build and maintain Procore reports and dashboards; maintain clear data definitions.
• Test configuration changes, maintain a change log, and conduct regular user access reviews.
• Stay current on Procore releases and best practices; evaluate new functionality and recommend adoption.

Skills

Communication skills

Team collaboration

Documentation

Education

Bachelor's degree in Construction Management, Engineering, Information Systems, Business or related field

Tools

Procore

Power BI

Workday

Job description

Reports To: Vice President, People and Enterprise Systems

Location: Remote, United States, with quarterly and as-needed visits to Faulconer offices (Virginia, North Carolina, & South Carolina)

Position Summary:

Faulconer Construction Company is a heavy civil site contractor headquartered in Charlottesville, Virginia, with offices across Virginia, North Carolina, and South Carolina. We specialize in utility work, earthwork, and concrete, and we are modernizing how our teams operate through a people-first operating system built on Workday, Procore, Microsoft 365, and other connected platforms. The Procore Platform Administrator owns the day-to-day health and long-term improvement of our Procore platform. This person configures and supports Procore across project management, financials, time cards, and safety; serves as the main point of contact for project teams; and implements integrations and AI capabilities from the Procore admin side with the Enterprise Systems team. This role joins a team that shares responsibility for Faulconer’s software, data, integrations, and analytics. This is an individual contributor role with no direct reports. It provides guidance to project teams and works closely with other members of the Enterprise Systems team. The Procore Platform Administrator shall conduct business professionally, strive for team excellence, and always emphasize Faulconer’s Core Values.

Primary Job Responsibilities

• Own Procore configuration, company and project templates, workflows, and overall platform health, including role-based permissions and a clear process for handling exceptions across project roles and operating areas.
• Serve as the main point of contact for project teams on Procore technical and process questions, working through the company help desk and resolving or escalating issues.
• Help project teams use Procore financial tools effectively, including budgets, commitments, Change Events, change orders, invoicing, and cost-to-complete workflows, and, with support, own the budget-load process, including templates, instructions, exception handling, and backup support.
• Create Faulconer’s Procore SOPs and user manual, keeping them current as processes and features change, and partner with Learning & Development, People Operations, and IT to support Procore training and adoption.
• Implement integrations from the Procore admin side with the Enterprise Systems team and IT, including data mapping, testing, and issue resolution, and evaluate, configure, and pilot AI capabilities in Procore, helping teams use them effectively.
• Build and maintain Procore reports and project dashboards, and maintain clear Procore data definitions.
• Test configuration changes before release, maintain a change log, and conduct regular user access reviews.
• Serve as the day-to-day contact for Procore, stay current on product releases and best practices, and evaluate new Procore functionality and recommend what Faulconer should adopt.

Qualifications:

• 5+ years of construction systems or project operations experience, including at least 3 years of hands-on experience as a Procore administrator or advanced company-level Procore user.
• Direct experience with Procore financial tools, including budgets, commitments, change management, and invoicing, and with configuring permissions, templates, and workflows.
• Working knowledge of job costing for a self-performing or specialty contractor, including cost codes, cost types, labor, equipment, and materials.
• Experience training and supporting project teams through system or process changes, with a strong understanding of how PMs, project engineers, superintendents, and accounting teams work together.
• Clear written and verbal communication with technical and non-technical users, along with strong documentation, organization, and data accuracy habits.
• Ability to work independently in a remote role while partnering closely with an in-person team.
• This role involves prolonged periods sitting and working on a computer, and support needs may require early, late, or off-hour availability, particularly during major system changes.
• Bachelor’s degree in Construction Management, Engineering, Information Systems, Business, or a related field, or an equivalent combination of education and experience.

Preferred Qualifications:

• Heavy civil, site work, utility, earthwork, or concrete construction experience.
• Procore administrator certification.
• Experience implementing integrations between Procore and other platforms.
• Experience building reports and dashboards in Procore or Power BI.
• Experience evaluating or implementing AI features in business software.

Travel:

• This is a remote position with quarterly and as-needed visits to Faulconer offices.
• Overnight travel may be required.

Work Authorization / Security Clearance:

• Employee must be eligible to work in the United States.
• Drug screens are required after an offer is accepted, and continued employment is based on the initial drug screen and any future/random drug screens administered.
• A background check will be required.
• A confidentiality agreement may be required.
• Driving records may be required.
• Further clearance may be required by clients (i.e. government or military site access).

EEO Statement:

It is the policy of Faulconer Construction Company, Inc. to assure that applicants and employees are treated without regard to their race, religion, sex, color, national origin, age, or disability. Such actions shall include employment, upgrading, promotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship and on-the-job training. Comments or complaints regarding matters described in the preceding paragraph should be directed to Human Resources. Correspondence directed to HR should be sent to 2496 Old Ivy Road, Charlottesville, VA 22903.