PROCESSOR TRAINEE

Goodwill Industries of Southern New Jersey and Phi; Toms River (NJ); On-site; USD 19,000 - 27,000; Full time

Job summary

Goodwill Industries of Southern New Jersey and Phi in Toms River, NJ is seeking a Donation-Utility Associate to process incoming goods, stock shelves, and assist customers and donors. You will follow policies, maintain neat work area, and help ensure pricing accuracy.

This role requires the ability to work flexible hours, lift varying weights, and provide exceptional service in a fast-paced environment. Benefits apply to eligible part-time and full-time staff, including medical, PTO and

Qualifications

• Customer service: meet donor needs in a friendly manner.
• Honesty and integrity in handling donations.
• Reliability and punctuality in shift coverage.
• Clear English communication with team and donors.

Responsibilities

• Process incoming softline and hardline goods with high quality.
• Maintain accurate and consistent prices for items.
• Assist customers and donors and sell merchandise.
• Stock the sales floor and keep area neat and organized.
• Follow safety policies and provide exceptional customer service.
• Maintain regular attendance and adapt to store needs.

Skills

Customer service

Attention to detail

English communication

Job description

Job Details

Job Location: Toms River Store - Toms River, NJ 08753

Salary Range: $16.50 - $16.50 Hourly

Travel Percentage: None

SPECIFIC DUTIES

• Follow all Goodwill policies and safety procedures. Must possess professional etiquette.
• Responsible to process all incoming softline and hardline goods as assigned, including clothing, household, and furniture items. Maintains high quality in processing goods.
• Generates a minimum of $10,00.00 in store sales from items processed during every two week production period.
• Maintains accurate and consistent prices for selected items or housewares. Empties containers and separates acceptable clothing, wares, collectables/antiques, and bin items.
• Performs duties as Barcoder and Donation-Utility Associate when needed. If working at Benigno Retail Operations Center, performs duties as a Material Handler, Baler, and Warehouse Helper when needed. Will receive additional cross training as Customer Service Associate.
• Stocking sales floor as assigned.
• Keeps work area and surrounding area neat, clean, and orderly.
• Follows all customer service guidelines; strives to provide exceptional customer service at all times.
• Assist customers/donors as required, including accepting donations and selling merchandise.
• Regular attendance is required.
• All other duties as assigned.

Benefits Overview

Benefit eligibility is tied to whether you are a full-time employee or part-time employee.

Full-time employees, after satisfying the new hire waiting period, are eligible for Medical, Prescription, Dental, Vision, Life, Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, PTO/Holidays, Discounts, Credit Union, Voluntary Benefits, and Mylo.

Part-time employees scheduled to work between 30 and 37.5 hours per week, after satisfying the new hire waiting period, are eligible for Medical, Prescription, PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.

Part-time employees scheduled to work less than 30 hours per week, after satisfying the new hire waiting period, are eligible for PTO, Discounts, Credit Union, Voluntary Benefits, and Mylo.

Qualifications

QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Customer Service Ability to meet customer needs, understand their concerns, and resolve issues in a friendly and efficient manner.
• Honesty/Integrity Ability to be truthful and be seen as credible in the workplace.
• Sound and Timely decisions Using knowledge and experience to make sound decisions that will impact business goals and strategies; creates an environment where other Leaders and/or Team Members are empowered to make decisions.
• Reliability The trait of being dependable and trustworthy.
• Enthusiastic Ability to bring energy to the performance of a task.
• Accuracy Ability to perform work accurately and thoroughly.
• Ability to communicate and understand instructions, both verbal and written, in English.
• Must be able to work a flexible schedule on short notice, including night, weekends and occasionally long hours.
• Ability to be flexible and assist other areas of the store when needed.
• Vision corrected to within normal limits.
• Ability to work well in a hectic work environment with occasional periods of high stress.

Physical Demands

• Physical Demands
• Lift/Carry
• Stand F (Frequently)
• Walk F (Frequently)
• Sit N (Not Applicable)
• Handling / Fingering C (Constantly)
• Reach Outward C (Constantly)
• 10 lbs. or less 11-20 lbs.
• 21-50 lbs.
• 51-100 lbs.
• Over 100 lbs.
• F (Frequently)
• F (Frequently)
• O (Occasionally)
• O (Occasionally) N (Not Applicable)
• Reach Above Shoulder C (Constantly)
• Push/Pull
• Climb N (Not Applicable)
• 12 lbs. or less
• F (Frequently)
• Crawl N (Not Applicable)
• 13-25 lbs.
• F (Frequently)
• Squat or Kneel O (Occasionally)
• 26-40 lbs.
• F (Frequently)
• Bend C (Constantly)
• 41-100 lbs.
• O (Occasionally)
• N (Not Applicable) Activity is not applicable to this occupation.
• O (Occasionally) Occupation requires this activity up to 33% of the time (0 2.5 hours/day)
• F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 5.5 hours/day)
• C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hours/day)