Processor, eBay (Shift 2) (temp-to-hire)

Collectors Universe, Inc.; California (MO); On-site; USD 23,000 - 26,000; Full time

Job summary

Collectors Universe, Inc. is seeking an Order Processor to join our Santa Ana, CA team. You will handle mail intake, itemize submissions, verify payments, and prepare orders for shipping in a fast-paced environment.

You should be reliable, a strong communicator, and comfortable wearing multiple hats while maintaining a customer-focused approach. This role is based in our Santa Ana office with an evening shift.

Qualifications

• Reliable team player with strong written and verbal communication.
• Able to work in a team environment and wear multiple hats.
• Able to prioritize tasks in a fast-paced setting.
• Strong customer/client-focused mindset.
• Knowledge of Microsoft Office and Google applications.

Responsibilities

• Open, separate, and itemize department's mail by service type.
• Match, count, and check items for accuracy.
• Verify service type with payment and eligibility.
• Enter items and print stickers.
• Sort orders by return carrier service.
• Verify order completeness and accuracy.
• Package orders and attach labels.
• Process shipping and close orders.

Skills

Communication skills

Team player

Task prioritization

Customer-focused mindset

Microsoft Office / Google Apps

Tools

Microsoft Office

Google Docs/Sheets

Excel

Job description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

We’re looking for an Order Processors to join our Operations team. You’ll report to the Processing Supervisor and work from our Santa Ana, Ca office. Shift: Monday to Friday from 3:30pm to 12:00am.

What You’ll Do:

• Open, separate, and itemize department’s mail by service type.
• Match, count, and check items.
• Verify service type with payment and verify its eligibility.
• Enter items and print stickers.
• Sort all orders by return carrier service.
• Verify order correctness and completeness.
• Package orders in mailing box containers, seal with tape and attach outside label.
• Process shipping for specified return carrier and close order.

Who You Are:

• You are a reliable team player with strong written and verbal communication skills.
• You have the ability to work in a team environment, including a willingness to wear multiple hats and help as needed.
• You can prioritize all tasks and work in a fast-paced work environment.
• You have a strong customer/client-focused mindset.
• You have a working knowledge of Microsoft Office, e.g. Word, Excel, Outlook, PowerPoint, and Google programs, e.g. Gmail, Google Docs, Google Sheets, etc.
• Previous receiving, shipping, mailroom, or warehouse work experience is a plus.
• Desire to begin or continue a career in the collectibles industry.

Physical Requirements:

• Bending and Twisting: Bending neck/waist, twisting neck/waist, and squatting.
• Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.
• Hand Use: Regular hand use for various tasks.
• Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.
• Receiving and Inspecting Submissions: Ability to receive, and in some departments inspect, submissions. Ability to use a sharp blade and retrieve submissions from packaging.
• Sitting or Standing: Ability to sit or stand for extended periods of time.

Hourly Rate:

Hourly Rate: The reasonable estimated hourly rate for this position is $17. Shift 2 workers are also eligible for an additional $1/hr premium, in addition to their standard hourly rate. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.

Collectors uses e-Verify to validate your ability to work legally in the United States. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [e-mail].

Equal Employment Opportunity:

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

Accommodation:

If you require an accommodation to apply or interview with us due to a disability or special need, please email [e-mail].

Privacy Notice:

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants. If you are based in California, you can read information for California residents here.

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.