Processor Contracts Field (Park City, UT) * $2000 Sign on Bonus *

Marriott Vacations; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Monthly incentives

Benefits package

Job summary

Marriott Vacations is hiring for an on-site Contracts Specialist in Park City, UT. The role focuses on accurate contract processing, inventory matching for potential owners, and supporting the Sales team with contract-related inquiries.

You will enter data across systems and prepare documentation throughout the sales cycle. The position requires flexibility with hours, supports general office duties, and offers monthly incentives and a benefits package.

Responsibilities

• Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro).
• Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) using SOLAR.
• Advise Sales team on issues related to ownership contracts (titles, financing, pre-approval).
• Respond to Sales team requests related to contract status, such as additional information required or follow-up.
• Enter data in spreadsheets to ensure accurate tracking against company SLA.
• Prepare sales-related documents (proposals, contracts, or banquet event orders).
• Perform general office duties (filing, emails, typing, faxing, copying).

Job description

Schedule & Location

This is a 100% on-site position located in Park City, UT . This is not a remote role.

You will work 5 days a week - exact days/hours will vary: Must have flexible availability (site is open 7 days a week).

A typical shift starts around 9:30 am; out-time will vary based on business need.

While overtime is not guaranteed, this role is eligible for overtime pay if the business requires it.

Full-time role with monthly incentive eligibility, benefits and perks!

Position Summary

Process contracts accurately by entering information into appropriate system. Ensure that signed contract paperwork is accurate and contains all necessary information and documentation. Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software. Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval). Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Perform general office duties (e.g., filing, sending emails, typing, faxing, and copying).

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Anticipate and address owners' service needs. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Enter and locate work-related information using computers. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.

Critical Tasks

Contracts Processing

• Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro).
• Perform required Know Your Customer procedures, and complete any necessary follow through with law department to ensure compliance with company policy.
• Access customer credit file to validate availability of financing programs.
• Process customer downpayments via Cyber Source system, ensuring all customer PII is properly secured and maintained.
• Complete and send series of DocuSign envelopes in prescribed order to ensure efficient delivery and compliance.
• Ensure that signed contract paper work is accurate and contains all necessary information and documentation when returned from customer.
• Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR).
• Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval) at the time worksheet is received.
• Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
• Enter data in appropriate spreadsheets to ensure accurate tracking against company SLA.

Office Equipment

• Transmit information or documents using mail, scanner, or facsimile machine.
• Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals.
• Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up so that problem is corrected.
• Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.

Computers/Software

• Use multiple computer systems and software packages to input, access, modify, store, or output legal documents and correspondence with co-workers, management and customers.

Communication

• Monitor and respond to inbound customers, clients, and property communications via email, voice mail, etc. in a timely manner
• Speak to customers and co-workers using clear, appropriate and professional language.
• Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.
• Talk with and listen to other employees to effectively exchange information.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidential