Processor

SimplyPMG; Norcross (GA); Sur place; USD 50 000 - 75 000; Plein temps

Résumé du poste

Panorama Mortgage Group is seeking a Loan Processor to own residential mortgage files from post-origination to closing. You will gather and review documents, assemble files, and coordinate with customers, loan officers and partners to ensure timely closings.

Role requires knowledge of Freddie/Fannie/FHA-VA guidelines, TRID disclosures, and experience with Encompass. English/Spanish bilingual skills are a plus and travel may be required.

Qualifications

• High School Diploma or Equivalent.
• Knowledge of Freddie Mac, Fannie Mae and FHA/VA guidelines.
• Knowledge of federal and state consumer disclosure requirements.
• Familiarity with automated underwriting technology (DU/LP).
• Proficient in data entry and management.
• 1–3 years loan processing experience in mortgage industry.
• Familiarity with TRID disclosures.
• Sound judgment and decision-making skills.
• Ability to work under pressure and meet deadlines.
• Excellent customer service and organizational skills.
• Experience using Encompass and timely communication per standards.

Responsabilités

• Review new files within 48 hours of receipt and verify compliance documents.
• Maintain a pipeline of 25 or more loan files.
• Order documents to satisfy AUS findings and investor requirements.
• Verify, review and track documents in Encompass.
• Review docs within 24 hours; address discrepancies quickly.
• Calculate verified income or assets and update Encompass.
• Prepare loan for underwriting submission.
• Clear approval or suspense conditions per underwriter or closer.
• Ensure closing docs (title, homeowners insurance, third-party invoices) are in file.
• Meet purchase contract deadlines and rate lock expirations.
• Submit file to closing upon CTC.
• Assist other processors, underwriters and closing departments.
• Respond to customer inquiries as determined by Loan Originator.
• Clear post-closing conditions to avoid financial loss.
• Know current state lending laws and requirements.
• Use government sites for VA/FHA orders and case numbers.
• Maintain focus on customer service skills and knowledge.
• Meet KPIs set by branch or processing manager.
• Maintain data integrity of loan files.
• Perform other duties as assigned.

Connaissances

Freddie Mac / Fannie Mae / FHA-VAguid

TILA / RESPA TRID

Data entry & management

Loan processing experience

Customer service

Organizational skills

English / Spanish bilingual

Communication skills

Compliance awareness

Formation

High School Diploma or Equivalent

Outils

Encompass

Desktop Underwriter

Loan Prospector

Description du poste

The Loan Processor takes ownership of Residential Mortgage loan files after Origination and works to fulfill the requirements to advance them to Closing. This includes obtaining, reviewing, and assembling documentation, along with preparing and submitting files. Loan Processors work closely with Customers, Loan Officers, and both internal and external partners providing a high level of service in a professional manner.

Key Responsibilities

• Review new files within 48 hours of receipt and verify that compliance documents were issued within proper time frame. Notify the appropriate staff member if additional documentation or information is needed.
• Maintain a pipeline of 25 or more loan file
• Order all necessary documents to satisfy AUS findings, investor and agency requirements.
• Verify, Review and track all requested documents in Encompass.
• Review documentation received within 24 hours of receipt and follow up in the event of discrepancies or omitted data. ?During documentation review, if any discrepancies are identified immediately notify Loan Originator or appropriate team member.
• Use documentation to perform functions, such as calculating verified income or verifying assets, and update Encompass accordingly.
• Review, organize and prepare loan for underwriting submission.
• Clear any approval or suspense conditions as outlined by the underwriter, or closer.
• Ensure that all appropriate closing documentation is in the loan file (i.e. title documentation, homeowners’ insurance & third-party invoices). Documents are to be reviewed within 24 hours of receipt and communicated with Loan Originators.
• Loans are to be processed to meet purchase contract deadlines and rate lock expiration dates.
• File submitted to closing department upon obtaining CTC – approval milestone.
• Assist other processors, Underwriters and Closing departments as needed.
• Respond to customer inquiries and other related parties on a transaction as determined by Loan Originator.
• Assist with the clearing of post-closing conditions received to avoid any financial loss.
• Knowledge of current state's regulatory lending laws and requirements.
• Experience using Government sites for VA and FHA files to place orders and obtain case numbers.
• Maintain a focus on enhancing customer service skills and knowledge.
• Ensure KPI’s are met set forth by the branch manager or corporate processing manager.
• Maintain quality and data integrity of all loan files.
• Perform other duties as assigned.

Requirements

• High School Diploma or Equivalent.
• Knowledge of Freddie Mac, Fannie Mae and FHA/VA guidelines
• Knowledge of general federal and state mandated consumer disclosure requirements
• Familiarity with automated underwriting technology i.e., Fannie Mae Desktop Underwriter and Freddie Mac Loan Prospector
• Proficient in data entry and management
• One (1) to Three (3) years recent loan processing experience in the mortgage industry required
• Familiarity with TILA / RESPA Integrated Disclosure (TRID)
• Sound judgment and decision-making skills
• Ability to work under pressure and meet deadlines with minimal supervision
• Excellent customer service skills
• Excellent organizational skills
• Experience using Encompass
• Timely communication and response times according to department standards

Travel

• As needed travel internationally between United States and Mexico to meet business needs.

Language

• English preferred, Bi-Lingual (English/Spanish) desired.

Compensation

• PMG will offer a competitive compensation package commensurate with the background and experience of the applicant.

AAP/EEO Statement: Panorama Mortgage Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.