Processing Clerk/Counter Sales Support

AtWork Personnel; Farmers Branch (TX); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Job summary

AtWork Personnel in Farmers Branch, TX is seeking a Sales Support Specialist to join our distribution facility. Shift is Monday–Friday 8am–5pm, with compensation of $20–$24 per hour.

The role provides daily status updates to sales reps, assists with account setup, pricing updates, and order processing by phone, fax, or email. You will input orders, set up online accounts, assist with pricing/margins, and relay product information.

Qualifications

• 6 months to 1 year of related experience
• Organizational skills and strong attention to details
• Strong verbal and written communication skills; bilingual a plus
• MS Office proficiency required

Responsibilities

• Support the assigned sales representatives with daily status updates
• Manage accounts – set up, update changes, update pricing, and monitor margins on the account
• Troubleshooting transactions, order history, and online orders
• Key in orders from customers and salesmen (phone, fax, or email)
• Key in samples and returns
• Set up online account and CPM/Rebate contracts
• Work closely with internal/external customers to build and maintain customer loyalty
• Provide basic product information to customers
• Understand product and service offering available to customers
• Some inside sales work involved
• Product training and research
• Problem solving/decision making to determine best course of action
• Provide exceptional customer service

Skills

Customer service

Detail oriented

Clear communication

Bilingual a plus

Tools

MS Office

Job description

We are hiring! A distribution facility in Farmers Branch, TX is seeking a Sales Support Specialist!

Shift and Work Schedule:

• Monday - Friday 8am- 5pm

Rate of pay for this position:

• $20-$24 per hour

Essential Job Responsibilities:

• Support the assigned sales representatives with daily status updates
• Manage accounts – Set up, update changes, update pricing, and monitor margins on the account
• Troubleshooting transactions, order history, and online orders
• Key in orders from customers and salesmen (phone, fax, or email).
• Key in samples and returns
• Managing and set up online account
• Set up CPM and Rebate contracts
• Work closely with internal/external customers to build and maintain customer loyalty
• Provide basic product information to customers
• Understand product and service offering available to customers
• Some inside sales required
• Product training and research
• Problem solving/decision making skills – ability to decide on best course of action required to solve the problem
• Other duties as assigned from time to time
• Provide exceptional customer service.

Requirements:

• Must have at least 6 months to 1 year of recent related experience
• Organizational skills and strong attention to details
• Strong verbal and written communication skills, bilingual a plus
• MS Office proficiency