Processing Clerk

Quality Loan Service Corporation; Plano (TX); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Wellness program

PTO

Remote work

Flexible schedules

401(k) with company match

Parental leave

Job summary

Quality Loan Service Corp is seeking a Processing Clerk to support the efficient handling and organization of referrals, ensuring accurate records and data entry.

The role requires attention to detail, proficiency with Microsoft Office, strong organizational and communication skills, and the ability to work both independently and as part of a team. Work is primarily onsite with some remote options.

Qualifications

• High school diploma or equivalent.
• Customer service experience, training or certification.
• Experience with Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skill with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills for client and attorney interactions.

Responsibilities

• Review and update pointing fish systems.
• Maintain files and ensure timeline compliance.
• May perform other duties as assigned to support department goals.
• May occasionally work extended hours based on operational needs.

Skills

Excellent organization

Communication skills

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

At Quality Loan Service Corp, and our affiliate companies, we have years of expertise in representing financial institutions across a wide range of banking law matters, and we’re looking for passionate, driven candidates to join our dynamic team! With offices in Arizona, Arkansas, California, Colorado, Nebraska, Nevada, New Mexico, Oregon, Texas, and Washington, we offer opportunities across multiple locations.

Our workplace is more than just a job – it’s a supportive, collaborative environment where your contributions truly matter. You’ll be part of a team that values hard work, creativity, and dedication, while enjoying a strong sense of community. We offer performance-based bonuses, competitive compensation, and a range of incentives that reward your success. Plus, with generous benefits, enhanced employer contributions, and paid time off, we prioritize your well-being and work-life balance.

Summary:

The Processing Clerk plays a vital role in ensuring the efficient handling and organization of all incoming referrals. The role requires meticulous attention to detail to maintain accurate records and data entry, which directly impacts the smooth functioning of the referral process.

Key Responsibilities:

• Review and update pointing fish systems.
• Maintain files and ensure timeline compliance.
• May perform other duties as assigned to support department goals.
• May occasionally work extended hours based on operational needs.

Experience and Skills:

• Proficient in Microsoft Office: Word, Excel, and Outlook.
• Excellent organization and communication skills.
• Ability to work both independently as well as on a team.

Qualifications:

• High school diploma or equivalent.
• Customer service experience, training or certification.
• Experience with office software such as Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skill with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills for client and attorney interactions.
• Professional demeanor and commitment supporting a collaborative team environment.
• Previous experience in an office environment.

Work Schedule:

The work week is typically Monday through Friday, with business hours from 8:00 AM to 5:00 PM. Employees are required to be onsite 2-3 days per week following a 90-day training period and upon management approval. Applicants will be considered for a 100% remote position dependent on location.

Salary Range:

The salary for this position typically ranges from $18.00-$21.00 hourly, depending on qualifications, experience, and other factors. Please note that the final offer may differ based on the candidate's specific qualifications, skills, and experience, as well as internal equity and business needs.

Quality Loan Service Corp, and affiliated companies promote work/life balance with a robust wellness program, PTO, remote work, and flexible schedules (when available). Full-time employees become eligible for benefits following a 30-day waiting period, with benefit offerings that include medical, dental, vision, life, AD&D, EAP, STD, and LTD. Additionally the firm provides parental leave for both primary and non-primary caregivers as well. Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and short and long-term care insurances, as well as a 401(k)-retirement plan with a company match. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.

Security Requirement:

While performing the duties of this job, the employee is required to ensure the security and confidentiality of all sensitive information, including but not limited to threats or hazards to the security or integrity of sensitive information that could result in any harm or inconvenience to any customer, employee or company.

A corporate office environment with a professional setting, characterized by a quiet to moderate noise level. Employees may work in individual or shared workspaces, with standard office equipment such as computers, printers, and telephones. Occasional meetings, collaborative discussions, and business activities may contribute to variations in noise levels.

Next Steps: