Process Support Engineer - Ramp Execution Lead

Applied Materials; Boise (ID); On-site; USD 86,500 - 119,000; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus program

Stock award program

Job summary

Applied Materials in Boise, Idaho is seeking a Process Support Engineer (PSE) to guide processes from concept through qualification. You will provide high‑visibility customer support during on‑site installations, system diagnoses, and service/repair of complex equipment while coordinating with customers and R&D teams.

You will work across deposition, etch, anneal, and related processes, performing data analysis, DOE design, and root-cause investigations to enable efficient ramp readiness and

Qualifications

• Bachelor’s degree in engineering or related technical field.
• 3–5+ years of experience in semiconductor process engineering, equipment qualification, or ramp execution.
• Experience with process qualification frameworks and statistical matching methodologies.
• Experience leading cross-functional teams in a customer-facing environment.

Responsibilities

• Own coordination of site-level qualification and ramp workflow with schedule development.
• Coordinate cross-functional teams including field service, process engineering, manufacturing, and customer stakeholders.
• Lead ramp readiness and pre-flight activities for tool startup and qualification.
• Manage data collection, analysis, and configuration alignment.
• Maintain documentation including startup reports and tracking of special requests.
• Provide accurate reporting in enterprise systems to show ramp progress and resource alignment.
• Identify risks to schedule, yield, or performance and drive mitigation plans.
• Serve as first point of contact for site-level escalations across engineering, service, and customer teams.
• Support transition to customer qualification and high-volume manufacturing sustaining activities.
• Contribute to post-mortem reviews and continuous improvement initiatives.

Skills

Organizational skills

Cross-functional collaboration

Communication skills

Customer-facing experience

Project management

Education

Bachelor’s degree in engineering or related technical field

Tools

Statistical methods

Job description

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting‑edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

• Salary: $86,500.00 – $119,000.00
• Location: Boise, ID
• You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.
• At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Process Support Engineer (PSE) Overview

As a Process Support Engineer (PSE), you’ll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high‑visibility customer support through on‑site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading‑edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You’ll analyze data with statistics and compile reports with high‑level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues.

Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.

Key Responsibilities

• Own coordination of process support engineer site‑level qualification and ramp workflow, including schedule development and progress tracking.
• Drive daily coordination with cross‑functional teams including field service, process engineering, manufacturing, and customer stakeholders.
• Lead ramp readiness and pre‑flight activities, ensuring all requirements are met prior to tool startup and qualification.
• Coordinate CrossMatch activities including data collection, analysis, and configuration alignment.
• Manage documentation deliverables including startup reports and special request tracking.
• Maintain accurate reporting in enterprise systems, ensuring visibility to ramp progress and resource alignment.
• Identify risks to schedule, yield, or performance and drive mitigation plans with cross‑functional teams.
• Serve as the first point of contact for site‑level escalations, coordinating resolution across engineering, service, and customer teams.
• Support transition to customer qualification and HVM sustaining activities, including implementation of process improvements and yield enhancements.
• Contribute to post‑mortem reviews and continuous improvement initiatives to enhance ramp efficiency and standardization.

Key Relationships

• Work closely with Process Ramp Manager for alignment on scope, priorities, and escalation handling.
• Interface daily with customer engineering and operations teams.
• Collaborate with global process teams, field service organization, and business unit stakeholders.

Qualifications

• Strong organizational and execution skills with the ability to manage multiple workstreams, priorities, and deadlines in a fast‑paced environment.
• Proven ability to drive alignment across cross‑functional teams and maintain clear documentation and communication of complex technical activities.
• Bachelor’s degree in engineering or related technical field.
• 3–5+ years of experience in semiconductor process engineering, equipment qualification, or ramp execution.
• Strong understanding of process qualification frameworks, technical specifications, and statistical matching methodologies.
• Experience leading cross-functional teams in a customer-facing environment.
• Demonstrated ability to manage complex schedules, competing priorities, and technical risk.
• Strong communication and stakeholder management skills across global teams.

Preferred Qualifications

• Experience with multi‑site ramp execution or large‑scale fab startups.
• Experience working directly with semiconductor customers in HVM environments.
• Demonstrated ability to operate effectively in high‑pressure, fast‑paced technical environments while maintaining strong customer alignment.

Location

Boise, ID (on‑site)

Work Details

Type: Full time | Employee Type: Assignee / Regular | Travel: Yes, 25% of the Time | Relocation Eligible: Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e‑mail at [e-mail], or by calling our HR Direct Help Line at 877-612-7547, option 1, and follow the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.