Process Support Engineer III

Applied Materials; Boise (ID); On-site; USD 108,000 - 149,000; Full time

Benefits offered by this job

Bonus program

Stock awards

Relocation assistance

Job summary

Applied Materials, a global leader in materials science, seeks a Process Support Engineer (PSE) in Boise, Idaho. You’ll guide products through lifecycle, delivering high-visibility on-site support, system diagnoses, and service/repair of complex equipment for semiconductor manufacturing.

You will work with customers and R&D teams to develop advanced processes, perform DOEs, and analyze data to draw actionable conclusions. Travel is required up to 25%.

Qualifications

• Bachelor's degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field.
• 4-7 years of experience in the semiconductor fab or equipment industry.
• Strong interpersonal and communication skills to explain sensitive information and build consensus among project stakeholders.
• English language proficiency

Responsibilities

• Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment.
• Collaborate with customers and R&D teams to develop leading-edge processes for manufacturing advanced semiconductor chips.
• Create hypothesis experiments and DOEs; analyze data with statistics; compile high-level conclusions.
• Troubleshoot complex problems; perform root cause analysis; resolve process engineering and customer product issues.
• Communicate with internal stakeholders and customers to build relationships and trust.
• Apply best practices to offer new perspectives using existing solutions.
• Lead small projects with manageable risks and resources

Skills

Interpersonal communication

English language proficiency

Education

Bachelor's degree in a related field

Job description

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

Salary: $108,000.00 - $148,500.00

Location: Boise,ID

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible - while learning every day in a supportive leading global company. Visit our Careers website to learn more.

As a Process Support Engineer (PSE), you'll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R&D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You'll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.

Role Responsibilities

• Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment
• Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices
• Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments
• Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues
• Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust
• Apply your growing knowledge of best practices to offer a new perspective using existing solutions
• Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead small projects with manageable risks and resource requirements

Minimum Qualifications

• Bachelor's degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field
• 4-7 years of experience in the semiconductor fab or equipment industry
• Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders
• Communication proficiency in English language

Preferred Qualifications

• Master's degree or PhD in a related field

Additional Information

Time Type: Full time

Employee Type: Assignee / Regular

Travel: Yes, 25% of the Time

Relocation Eligible: Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at [e-mail], or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.