Process Specialist

Power Plus Systems, LLC; United States; Remote; USD 8,000 - 11,000; Full time

Benefits offered by this job

Health benefits

Job summary

Power Plus Systems, LLC is seeking a Process Specialist to create, document, and maintain SOPs across departments. You will translate workflows into clear, scalable documentation and manage them in Trainual and other platforms.

Strong written and verbal communication and experience with documentation tools are essential. The role emphasizes collaboration with Operations, Finance, and field teams, with a focus on standardizing processes and improving efficiency.

Qualifications

• 2+ years of experience in process documentation, SOP creation, or operations support.
• Experience writing SOPs for operational, administrative, or technical processes.
• Experience with Trainual or similar documentation/training platforms is highly preferred.

Responsibilities

• Create, document, and maintain clear, scalable SOPs across departments.
• Publish and manage SOPs within Trainual and other platforms for accessibility and consistency.
• Support process standardization to improve efficiency and cross-team alignment.
• Identify gaps and inefficiencies and recommend improvements.

Skills

Process documentation

SOP creation

Trainual

Cross-functional collaboration

Change management

Tools

Trainual platform

Job description

Location: Remote
Job Type: Full-Time
Compensation: $7 per hour with a performance review scheduled after 90 days of employment. We believe in rewarding exceptional talents.

Position Overview:

The Process Specialistis responsible forcreating, documenting,maintaining, and continuously improving Standard Operating Procedures (SOPs) across departments. This role works closely with the Operations Manager and collaborates withAdminOperations, Resource Management, Finance, and Field teams to translate workflows,from simple to complex,intoclear, scalable, and user-friendly documentation. The ideal candidate has strong process-thinking skills, excellent writtenand verbalcommunication, and experience using documentation and training platforms such as Trainual. Construction ortrade-industryexperience is a strong plus.

Objectives:

• Create, document, and maintain clear, accurate, and scalable SOPs for simple, intermediate, and advanced operational processes.
• Ensure SOPs remain current by proactively updating documentation based on process changes, system updates, and leadership direction.
• Coordinate with department leaders and subject matter experts to capture workflows accurately and translate them into user-friendly documentation.
• Write, organize, publish and manage SOPs within Trainual and other documentation or training platforms to ensure accessibility and consistency.
• Support company-wide process standardization to improve efficiency, accountability, and cross-team alignment.
• Assist with process rollouts by supporting training materials, announcements, and change documentation as needed. Identify gaps, redundancies, or inefficiencies in existing processes and recommend improvements.
• Strong process-thinking and analytical skills with the ability to break down complex workflows into clear, actionable steps and visual process flowcharts.
• Excellent written and verbal communication skills with a high level of clarity, structure, and attention to detail.
• Proven ability to write and update SOPs for both technical and non-technical audiences.
• Experience using Trainual or similar documentation, knowledge management, or LMS platforms.
• Ability to manage multiple documentation projects simultaneously while meeting deadlines.
• Strong collaboration skills to work cross-functionally with leadership, operations, and field teams.
• Comfort asking probing questions to fully understand processes and identify edge cases.
• Change-management mindset with the ability to document evolving processes without disruption.
• Training or onboarding experience is a plus, particularly in explaining processes to new team members.
• Construction, electrical, or trade-industry experience is a strong plus.

Education and Experience:

• At least 2 years of experience in process documentation, SOP creation, operations support, or a related role.
• Experience writing SOPs for operational, administrative, or technical processes.
• Experience with Trainual or similar documentation/training platforms is highly preferred.
• Construction, electrical, facilities, or field operations experience is a plus.
• Experience supporting training, onboarding, or internal enablement initiatives is a plus.

Equipment Requirements:

• Computer or laptop capable of handling documentation platforms, process mapping, and collaboration tools.
• Stable and reliable internet connection for online operations and virtual communication.

Physical Requirements:

• Extended periods of sitting at a desk and working on a computer.
• Competitive salary commensurate with experience.
• Ongoing training and professional development opportunities.
• Opportunity for advancement within the company.
• Health, dental, vision and 401(k) with company match
• Paid holidays.
• Paid vacation.

Power Plus Systems, LLC is an equal opportunity employer and welcomes applicants from all backgrounds to apply.

Join us at Power Plus Systems, LLC, and be part of our continued success as we embark on the next 20 years of excellence in residential electrical contracting!

We respond to qualified candidates within 2 business days.