Process Specialist

ADP, Inc.; Hopkinsville (KY); On-site; USD 52,000 - 76,000; Full time

Job summary

ADP, Inc. in Hopkinsville, KY is seeking a Process Specialist to analyze, design, and optimize manufacturing workflows, driving efficiency and supporting continuous improvement initiatives in Production Support.

You will map processes, develop SOPs, train staff, monitor KPIs, and implement automation where appropriate while ensuring compliance and clear documentation.

Qualifications

• Bachelor's degree or equivalent in a related field.
• 3–5 years in process improvement or similar roles.
• Experience with Lean/Six Sigma/Agile and related tools.

Responsibilities

• Examine workflows to identify inefficiencies and improvement opportunities.
• Develop and implement new processes and automation where appropriate.
• Create detailed process docs, SOPs, and training materials.
• Collaborate with multiple departments to gather requirements and drive adoption.
• Educate employees on new processes and systems and ensure compliance.
• Measure KPIs and performance; identify further improvement areas.
• Assess risks and implement mitigation strategies.
• Promptly address issues to maintain workflow efficiency.
• Perform other duties as assigned.
• Relate well to others to support teamwork.

Skills

Process design

Lean

Six Sigma

Agile methods

Data analysis

Communication

Stakeholder management

Travel readiness

Education

Bachelor's degree in business/engineering/CS/management

Tools

Visio

BPMN

RPA software

Job description

Process Specialist

Full-time Regular Hopkinsville, KY, US

Job Title: Process Specialist

Department: Production Support

Reports To: Production Manager

FLSA: Exempt

Summary: Analyzes, designs, and optimizes business workflows to improve efficiency, productivity, and quality while supporting continuous improvement initiatives. A pivotal role in organizational efficiency and innovation. Engage in technical or customer-facing responsibilities, contribute to strategic planning, and participate in industry events or knowledge-sharing activities to stay current with best practices to ensure that business operations are efficient, scalable, and continuously improving.

Essential Duties and Responsibilities include but are not limited to:

• Examine existing workflows to identify inefficiencies, redundancies, and opportunities for automation or improvement, ensuring alignment with organizational goals
• Develop and implement new processes, workflows, and technology solutions to enhance operational efficiency
• Create detailed process documentation, including process maps, standard operating procedures (SOPs), and training materials
• Work with multiple departments to gather requirements, facilitate meetings, and ensure process improvements are effectively integrated
• Educate employees on new processes and systems, providing guidance to ensure smooth adoption and compliance
• Measure process performance using key performance indicators (KPIs) and metrics, identifying areas for further improvement
• Evaluate potential risks in existing or proposed processes and develop mitigation strategies
• Quickly identify issues and implement effective solutions to maintain workflow efficiency
• Perform other duties as assigned.
• Be able to relate to other people beyond giving and receiving

instructions

(a). can get along with co-workers or peers without exhibiting behavioral extremes;

(b). perform work activities requiring negotiating, instructing, supervising, persuading or speaking with others

Qualifications:

• A bachelor’s degree in a related field such as business, engineering, computer science, or management and/or a combination of education and experience equivalence.
• 3–5 years in a similar role or in process improvement initiatives
• Proficiency in process design principles, Lean, Six Sigma, Agile methodologies, and tools such as but not limited to Visio, BPMN, or RPA software.
• Ability to collect, organize, and interpret data, identify problems, and evaluate alternatives
• Strong communication, collaboration, facilitation, and stakeholder management abilities
• Coaching team members and fostering a culture of continuous improvement
• Intermediate computer skills, including strong knowledge of Microsoft Office products.
• Strong focus on follow-up and attention to detail.
• Ability to analyze data.
• Ability to travel up to 10% of time.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Constantly required to sit/stand, walk, talk and hear.
• Frequently required to use hands and fingers to feel, handle or operate objects, tools, or controls; and reach with hands and arms.
• Frequently required to climb, balance, stoop, kneel, crouch, and crawl.
• Occasionally required to lift and/or move up to 55 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.

Work environment: Plant and Office

• Exposure to changes in temperature, dust, fumes and chemicals.
• Exposure to moderately loud noise while in the plant.
• Exposure to low noise levels while in the office.
• Personal protective equipment required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

As an Equal Opportunity Employer, we are committed to a diverse workforce.