Process Project Coordinator

Dale Workforce Solutions; Thousand Oaks (CA); Remote; USD 41,000 - 55,000; Part time

Job summary

Dale Workforce Solutions is seeking a Process Project Coordinator for a 100% remote, US-based engagement lasting 6 months with potential extensions. The role focuses on business operations, process improvement, and change management within a global development context.

The candidate will evaluate and redesign processes, identify inefficiencies, and lead standardization across teams. Strong Excel, stakeholder management, and independent problem-solving are required.

Qualifications

• Experience in project management or business operations with a focus on operational projects.
• Experience evaluating and improving existing business processes.
• Strong strategic thinking and problem-solving; ability to deconstruct and reassemble processes.
• Ability to work independently, take ownership of ambiguous projects, and escalate when needed.
• Strong business acumen and ability to work with stakeholders at multiple levels.
• Experience coordinating with a large, global organization across time zones.
• Solid Microsoft Office skills, especially Excel.

Responsibilities

• Evaluate and redesign organizational and operational processes across Global Development Operations.
• Identify inefficiencies and opportunities to streamline or automate steps.
• Develop standardized processes for consistent adoption across teams.
• Support resource allocation and travel/expense tracking improvements.
• Collaborate with stakeholders across teams to define requirements and process needs.
• Plan rollout strategies for new processes affecting thousands of employees.
• Assess impact of changes on roles, teams, and workflows.
• Assist change management planning for new implementations.
• Investigate problems, propose solutions, and escalate when necessary.
• Improve manual Excel-based processes through automation and better tools.
• Maintain trackers, dashboards, and project documentation.

Skills

Project management

Process improvement

Stakeholder management

Strategic thinking

Independent working

Education

Doctorate or Master’s degree

Bachelor’s degree

Associate’s degree

High school diploma / GED

Tools

Excel

Power Automate

Smartsheet

Cap City

Job description

Title: Process Project Coordinator

Location: 100% remote from anywhere in the US

Duration: 6 months + extensions

Rate: $35

Role Overview

We are looking for an operationally focused Project Manager to support process improvement and transformation initiatives across a global development organization. This person will work across multiple teams to evaluate existing processes, identify inefficiencies, and redesign them to be more streamlined, consistent, and scalable. This is less about traditional clinical study project management and more about business operations, process improvement, and change management. The ideal candidate is someone who can take an existing process, understand what needs to stay in place, pull it apart, and rebuild it in a better way.

What You’ll Be Doing

• Evaluate and redesign existing organizational and operational processes across Global Development Operations.
• Identify inefficiencies, manual steps, and inconsistencies and determine opportunities to streamline or automate them.
• Develop standardized processes that can be implemented consistently across different teams and functions.
• Support large-scale initiatives such as improving resource allocation processes and travel and expense tracking.
• Partner with stakeholders across multiple teams and organizational pillars to understand requirements and determine process needs.
• Develop strategies for rolling out new processes across the organization, including changes that may impact thousands of global employees.
• Consider how process changes will impact other roles, teams, and existing workflows.
• Support change management and change leadership planning around newly implemented processes.
• Work independently to investigate problems, ask questions, develop potential solutions, and elevate when additional support is needed.
• Help improve manual Excel-based processes through automation and more efficient tools where appropriate.
• Manage trackers, dashboards, documentation, and other project management activities as needed.

What They’re Looking For

• Project management or business operations experience, with a strong focus on operational projects rather than highly technical projects.
• Experience evaluating and improving existing business processes.
• Strong strategic thinking and problem-solving skills — someone who can take a process apart and determine how to put it back together more effectively.
• Ability to work independently, take ownership of ambiguous projects, and know when to bring in additional stakeholders or support.
• Strong business acumen and the ability to work with stakeholders at different levels of an organization.
• Comfortable working across a large, global organization and coordinating with teams across multiple time zones.
• Strong Microsoft Office skills, particularly Excel.

Nice to Have

• Change management or organizational change experience.
• Experience developing rollout or adoption strategies for new processes.
• Experience with Power Automate or similar workflow/process automation tools.
• Smartsheet experience.
• Cap City experience.
• Experience improving or automating processes that were previously managed manually through Excel.

Basic Qualification

Doctorate degree or Master?s degree and 2 years of experience or Bachelor?s degree and 4 years of experience or Associate?s degree and 8 years of experience or High school diploma / GED and 10 years of experience