Process Owner Manager

S&S Activewear; United States; Hybrid; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading North American distributor seeks a Process Owner Manager to enhance operational excellence across their network. This hybrid role requires extensive experience in supply chain management, focusing on continuous improvement, compliance, and performance analytics. As a key leader, you will drive strategic initiatives to optimize productivity and foster a culture of excellence within the organization.

Qualifications

• 10+ years of experience leading training or compliance programs in distribution.
• 5+ years of experience in warehouse or distribution operations focusing on excellence.
• Strong knowledge of Lean and Six Sigma methodologies.

Responsibilities

• Lead continuous improvement initiatives across distribution centers.
• Ensure compliance with safety and quality standards.
• Develop training programs for warehouse associates.

Skills

Data Analytics

Lean Methodology

Six Sigma

Leadership

Compliance

Education

Bachelor's degree in supply chain, Operations Management, Engineering

Tools

WMS, LMS, BI tools like Power BI or Tableau

Job description

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People Management | Business Leadership | Organizational Development | Dynamic HR Business Partner supporting growth and company value through the…

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ABOUT US

S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation.

Our success has compounded since the Company’s humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability.

ABOUT THE ROLE

S&S Activewear is seeking a strategic and results-driven Distribution Performance & Continuous Improvement Manager to drive operational excellence across our distribution network. This role is responsible for identifying and implementing process improvements, enhancing compliance and training programs, and leveraging data to optimize productivity, safety, and service levels. The ideal candidate will serve as a key cross-functional leader, driving positive change and fostering a culture of continuous improvement across the organization.

Monday-Friday, Full-Time, Exempt

HYBRID or Remote Available

WHAT YOU WILL DO

Continuous Improvement & Operational Excellence

• Lead the identification, development, and execution of continuous improvement initiatives across all distribution centers.
• Apply Lean, Six Sigma, and other CI methodologies to eliminate waste, streamline processes, and enhance throughput.
• Benchmark industry best practices and integrate relevant insights into operational workflows.

Compliance & Standardization

• Ensure consistent adherence to safety, quality, and regulatory standards across all facilities.
• Drive the adoption of standard operating procedures (SOPs) and conduct regular audits to ensure compliance.
• Collaborate with safety, HR, and operational leadership to reinforce a culture of accountability and discipline.

Training & Capability Building

• Develop, implement, and refine training programs for warehouse associates, supervisors, and leadership, focusing on operational skills, safety, and best practices.
• Evaluate training effectiveness through KPIs, feedback mechanisms, and continuous improvement cycles.
• Identify skill gaps and recommend targeted training interventions to improve performance.

Data Analytics & Performance Management

• Design and manage performance dashboards and KPIs to track operational efficiency, service levels, labor productivity, and cost drivers.
• Conduct root cause analysis to investigate performance gaps and lead cross-functional efforts to address them.
• Work with IT and analytics teams to ensure the right tools and data visibility are available for informed decision-making.

WHAT WE'RE ARE LOOKING FOR

• Bachelor's degree in supply chain, Operations Management, Engineering, or a related field (preferred).
• 10+ years of experience leading training or compliance programs in a distribution or manufacturing environment.
• 5+ years of experience in warehouse or distribution operations, with a focus on continuous improvement or operational excellence.
• Strong knowledge of Lean, Six Sigma, Kaizen, or similar process improvement methodologies (certification preferred).
• Proven ability to analyze complex data and translate findings into actionable insights.
• Excellent communication, facilitation, and leadership skills.

Preferred Skills

• Experience with WMS, LMS, and BI tools such as Power BI or Tableau.
• Demonstrated success managing cross-site initiatives.
• Ability to influence and lead through change at multiple levels of the organization.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions.

Equal Opportunity Employer

S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Supply Chain, and General Business

• Industries

  Retail Apparel and Fashion, Wholesale, and Warehousing and Storage

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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