Process Optimization Intern — SOPs, Maps & Training

Computacenter; Alpharetta (GA); On-site; Full time

Job description

Internship Opportunity: Make a Real Impact in Engineering Operations

Part-Time (Under 30 Hours/Week) – Balance Work and Classes

Flexible Start and End Dates

Looking for an internship where your work doesn't sit on a shelf? This is your chance to build something that will be used across the business long after your internship ends.

Join our Integration Center team and help transform critical engineering workflows into clear, scalable, and repeatable processes. You'll work directly with engineers and operational teams to document best practices, create process maps, develop training resources, and recommend improvements that drive efficiency and quality.

What You'll Do

• Shadow engineering, QA, and operations teams
• Interview subject matter experts and capture key workflows
• Create SOPs, process maps, templates, and checklists
• Identify process improvement opportunities
• Present recommendations to business stakeholders

What You'll Deliver

• 3–5 process maps documenting workflow handoffs and dependencies
• A reusable SOP and checklist template library
• A process improvement summary report
• A final executive stakeholder presentation

Skills You'll Build

• Process analysis & workflow optimization
• Enterprise tools and operational systems
• Process mapping and continuous improvement methodologies

Who Should Apply?

We're looking for curious, detail-oriented students interested in improving how organizations operate.

Preferred majors include

• Computer Science
• Industrial, Systems, or Computer Engineering
• Business Administration
• Management Information Systems
• Supply Chain, Logistics, Operations Management
• Industrial or Process Engineering

Why This Matters

Many critical business processes live in tribal knowledge. Your work will help create standardized, scalable ways of working that improve onboarding, reduce errors, increase consistency, and support future automation initiatives.

If you're passionate about technology, process improvement, and solving real business challenges, this is an opportunity to leave a lasting impact while building highly marketable skills.