Process Optimization Analyst - SOPs & Lean Six Sigma (OKC)

Millennium Software and Staffing Inc; Oklahoma City (OK); On-site; USD 65,000 - 95,000; Full time

Job summary

Millennium Software and Staffing Inc. is seeking a Business Process Analyst for the State of OK, to work onsite in Oklahoma City, OK. The role focuses on business processes, SOPs, gap and root-cause analysis.

Duties include conducting stakeholder interviews, mapping current and future states, applying Lean Six Sigma methods, and developing data-driven recommendations to improve efficiency, standardization, and sustainability.

Qualifications

• Minimum of 3–5 years' experience as a business analyst.
• Preference given to government, healthcare, finance, or regulated service sectors.
• MBA or MHA preferred for advanced roles.
• Experience supporting strategic initiatives or enterprise‑level improvement efforts.
• Lean Six Sigma, project management, or related training/certification preferred.

Responsibilities

• Conduct business process analysis through stakeholder interviews, workflow reviews, and data analysis.
• Develop and maintain current-state and future-state process maps and documentation.
• Apply Lean Six Sigma and quality improvement methodologies to identify gaps and root causes.
• Develop data-informed recommendations to improve efficiency, effectiveness, and standardization.
• Develop and revise SOPs, process docs, business requirements, and reports.
• Facilitate process improvement sessions with stakeholders.
• Develop process measures and performance indicators to evaluate improvements.
• Support implementation, change management, and sustainment activities.

Skills

Process improvement

Lean Six Sigma

Change management

Project management

Business analysis

Education

MBA or MHA preferred

Job description

Millennium Software and Staffing Inc. is seeking a Business Process Analyst for the State of OK, to work onsite in Oklahoma City, OK. The role focuses on business processes, SOPs, gap and root-cause analysis.

Duties include conducting stakeholder interviews, mapping current and future states, applying Lean Six Sigma methods, and developing data-driven recommendations to improve efficiency, standardization, and sustainability.