Process Operations Manager

Sales Match; Miami (FL); On-site; USD 57,859 - 96,432; Full time

Benefits offered by this job

Health, dental, and vision insurance options

Paid time off

Career growth and development opportunities

Flexible hours

Supportive and innovative team culture

Job summary

A dynamic business solutions company is seeking a Process Operations Manager in Miami, Florida. The role involves leading initiatives to enhance business workflows and operational efficiency through analysis, design, and implementation of effective process strategies. Ideal candidates should possess a Bachelor’s degree in a related field, with at least 4 years of experience in process optimization. This position offers competitive hourly pay, flexible hours, and comprehensive benefits including health insurance and paid time off.

Qualifications

• Minimum of 4 years’ experience in process optimization or operations management.
• Strong knowledge of process improvement methodologies (Lean, Six Sigma, etc.).
• Experience managing cross-functional teams and driving change.

Responsibilities

• Analyze and improve workflows across departments to optimize performance.
• Design and implement process strategies that eliminate inefficiencies.
• Monitor KPIs and metrics to measure process effectiveness.

Skills

Lean methodology

Six Sigma

Problem-solving

Data analysis

Communication

Education

Bachelor’s degree in Operations Management

Bachelor’s degree in Industrial Engineering

Tools

BPM tools

Project management software

Job description

Job Title: Process Operations Manager

Hourly Pay: $42 - $70 / hour

Summary

We are seeking a Process Operations Manager to lead initiatives focused on improving business workflows and operational efficiency. In this role, you will analyze existing processes, identify areas for enhancement, and implement solutions that drive productivity. If you’re highly analytical with a passion for operational excellence, this is a great opportunity to make a tangible impact.

Key Responsibilities

• Analyze and improve workflows across departments to optimize performance
• Design and implement process strategies that eliminate inefficiencies
• Identify and resolve bottlenecks using Lean, Six Sigma, or similar methodologies
• Collaborate with teams to understand operational challenges and drive improvements
• Monitor KPIs and metrics to measure process effectiveness
• Conduct audits and recommend solutions for performance gaps
• Manage cross-functional improvement projects from planning through execution
• Develop and maintain SOPs and workflow documentation
• Ensure compliance with regulations and internal standards
• Provide regular updates to leadership on progress and outcomes

Qualifications

• Bachelor’s degree in Operations Management, Industrial Engineering, or a related field
• Minimum of 4 years’ experience in process optimization or operations management
• Strong knowledge of process improvement methodologies (Lean, Six Sigma, etc.)
• Excellent problem-solving and data analysis skills
• Experience managing cross-functional teams and driving change
• Proficiency in BPM tools and project management software
• Strong communication and documentation skills

Benefits

• Competitive hourly pay: $42 - $70
• Health, dental, and vision insurance options
• Paid time off, sick leave, and holidays
• Career growth and development opportunities
• Flexible hours and remote work options
• Supportive and innovative team culture