Process Innovation IT Specialist I - Manufacturing & Logistics

Talantir; Holland (MI); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

LG Energy Solution Michigan Inc. (LGESMI) seeks a Specialist I, IT (Process Innovation) in Holland, MI to drive process improvements by stabilizing and expanding manufacturing and logistics IT systems.

You will partner with production teams, HQ PI organizations, IT developers, and external partners to translate pain points into actionable requirements and system enhancements. You will analyze processes, document requirements, support testing and training, and contribute to ongoing stabilization

Qualifications

• Bachelor’s degree preferred or equivalent relevant experience.
• Interest in or understanding of manufacturing, production, or logistics environments.
• Ability to logically analyze problems and communicate effectively with internal teams, developers, and partners.
• Ability to structure, document, and clearly specify system and business requirements.
• Ability to transform ambiguous requests into verifiable requirements and criteria.
• Bilingual Korean/English preferred.

Responsabilités

• Operate and stabilize manufacturing production and logistics IT systems, including on-site support
• Perform end-to-end issue resolution by identifying symptoms, analyzing root causes, implementing corrective actions, and preventing recurrence
• Review system logs, data, and interface flows; trace issues using database queries as needed
• Respond to user inquiries and issues, including IT Help Desk support; document and standardize operating procedures and manuals
• Analyze production and logistics processes (As-Is / To-Be) to identify process improvement opportunities
• Collect operational pain points from users and define functional and business requirements
• Convert business requirements into clear system specifications, including process flows, data definitions, screen/report requirements, exception cases, and acceptance criteria
• Collaborate with headquarters PI organizations to apply and improve standard processes and IT systems on-site
• Support system testing, user training, launch, stabilization, and continuous improvement activities
• Execute and support HQ standard IT system construction and system expansion (roll-out) projects
• Support IT investments, assets, expenses, and system lifecycle management
• Support data center operations, server health, and system performance to ensure production continuity
• Work closely with remote infrastructure teams as on-site technical support for troubleshooting, deployment, cabling, monitoring, and maintenance
• Configure and install PCs, network devices, peripherals, software, wireless access points, and L2 switches
• Ensure system security and compliance with company policies
• Utilize tools such as Active Directory, Remote Desktop, and related system management tools
• Follow LGESMI cleaning SOPs during downtime (e.g., line stop, waiting time), including cleaning designated machines and surrounding work areas
• Maintain workplace cleanliness in accordance with 5S3R standards
• Perform other duties as assigned

Connaissances

Analytical thinking

Problem solving

Communication skills

SQL basics

Programming knowledge

Bilingual Korean/English

Formation

Bachelor's degree or equivalent

Outils

Active Directory

Remote Desktop

Description du poste

LG Energy Solution Michigan Inc. (LGESMI) seeks a Specialist I, IT (Process Innovation) in Holland, MI to drive process improvements by stabilizing and expanding manufacturing and logistics IT systems.

You will partner with production teams, HQ PI organizations, IT developers, and external partners to translate pain points into actionable requirements and system enhancements. You will analyze processes, document requirements, support testing and training, and contribute to ongoing stabilization