Process Improvement Specialist - Columbia, MD

Rohde & Schwarz; Columbia (MD); On-site; USD 76,000 - 109,000; Full time

Benefits offered by this job

Flexible working hour models

Training & continuing education

Privately owned company

Promoting innovation

Long-term & attractive work culture

Job summary

Rohde & Schwarz is seeking a Process Improvement Specialist in Maryland to architect and standardize the organization’s foundational processes across Sales, Engineering, and Program Management. You will interview teams, document workflows, and create SOPs and a process library while coaching staff through the transition to scalable, repeatable methods.

This role focuses on eliminating operational variance, mitigating risk, and delivering enterprise-wide, measurable improvements with clear KPIs

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
• Minimum 3 years of business analysis or operational experience, especially turning ambiguity into structured processes.
• Strong mastery of foundational process design principles (Lean/Agile).
• Exceptional patience, active listening, and relationship‑building skills.
• Proficiency with documentation/workflow tools (Miro, Lucidchart, Visio, Notion, Confluence).
• Ability to analyze organization strengths/weaknesses/opportunities/threats.
• Excellent verbal and written communication.
• Proficient in MS Word, PowerPoint, SharePoint, Excel, Project, Acrobat.

Responsibilities

• Audit current informal workflows by interviewing teams to extract knowledge.
• Design and document foundational processes, workflows, and swim lane diagrams across lifecycle.
• Define boundaries and data handoff between Sales, Engineering, PM, Service, and execution teams.
• Create standardized templates, project intake forms, and SOPs.
• Set up and maintain a knowledge base with a single source of truth.
• Educate and coach teams during transition to structured workflows.
• Define foundational KPIs to track pipeline velocity, timelines, and project health.

Skills

Lean/Agile frameworks

Communication

Relationship-building

Interviewing teams

Documenting processes

Education

Bachelor’s degree in Business Administration, Operations Management, Engineering, or related field

Tools

Miro

Lucidchart

Notion

Confluence

MS Word

PowerPoint

SharePoint

Excel

Project

Acrobat

Job description

Recently named by Newsweek as one of the Best American Mid-Sized Workplaces in 2026, Rohde & Schwarz is seeking an experienced Process Improvement Specialist. The Process Improvement Specialist builds the foundational operational blueprint for our organization. This individual will transition the company from reactive, transforming new and immature processes into structured, scalable, and repeatable processes across Sales, Engineering, and Program Management. This is a builder role requiring a balance of strategic design and hands‑on execution. As the Process Improvement Specialist, you will serve as a key internal consultant and operational architect. Reporting directly to the Business Transformation Manager, you will design, implement, and standardize the foundational processes that bridge our commercial pipeline and technical execution. This is a highly visible opportunity to eliminate operational variance, mitigate risk, and establish the governance necessary to drive predictable, enterprise-wide delivery. If you are an analytically driven professional eager to build a scalable operational legacy from the ground up, this role offers a direct path to high-impact organizational transformation.

Your tasks

• Audit current unwritten, informal workflows by interviewing teams to extract and capture institutional knowledge.
• Design and document foundational processes, workflows, and swim lane diagrams across the sales‑to‑delivery and operations lifecycle.
• Establish clear boundaries, responsibilities, and data handoff requirements between Sales, Engineering, Program Management, Service, and execution teams.
• Create the company standardized templates, project intake forms, and Standard Operating Procedures (SOPs).
• Set up and maintain a user‑friendly process library or knowledge base to ensure a single source of truth for the company.
• Educate, coach, and support team members through the transition from informal habits to newly structured workflows.
• Define and introduce the company’s first foundational KPIs to track pipeline velocity, engineering timelines, and project health.

Your Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
• Minimum 3 years of business analysis or operational experience, specifically with a track record of building structure out of ambiguity (e.g., in a startup or fast‑growing environment).
• Strong mastery of foundational process design principles (Lean/Agile frameworks), with a focus on practical application.
• Exceptional patience, active listening, and relationship‑building skills
• Proficiency in documentation and workflow tools (e.g., Miro, Lucid chart, Visio, Notion, or Confluence).
• Ability to leverage organization strengths, weaknesses, opportunities and threats.
• Professional and effective communication skills both verbally and in writing.
• Proficient in office software: MS Word, PowerPoint, SharePoint, Excel, Project, Acrobat.
• In order to be considered, candidates must be a U.S. citizen or permanent resident able to obtain an interim or final suitability determination, subject to completion and favorable adjudication of the required background investigation.

The total compensation for this position is $76K-$109K. Total compensation includes base salary, variable pay (when applicable) plus benefits. The range is determined by the position, geographic location and level. Individual pay within the range is determined by several factors including location, education or training, relevant work history, sales incentive structure and job-related skills.

Rohde & Schwarz is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age or any other characteristic protected by law.

Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting‑edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.

Our offer

• Flexible working hour models
• Training & continuing education
• Privately owned company
• Promoting innovation
• Long‑term & attractive work environment