Process Improvement, Senior Analyst

ENGIE Group; Houston (TX); Hybrid; USD 88,800 - 136,045; Full time

Benefits offered by this job

Bonus potential

401(k) plan with company match

Comprehensive benefits package

Paid time off and wellness days

Job summary

ENGIE Energy Marketing North America seeks a seasoned transformation professional to lead process and operating model improvements across trading, risk, and operations. You will partner with business stakeholders, Product Owners, IT, and the Business Transformation Committee to drive measurable outcomes.

The role emphasizes adoption-led change, defining UAT readiness, and sustaining improvements, with hybrid work requiring 3 days in the office.

Qualifications

• Bachelor’s degree in Business, Management, STEM or related field.
• Minimum of 5 years in business transformation, process improvement, operational excellence, change management, digital transformation or related roles.
• Strong experience in process design, process optimization, and operating model development, with stakeholder facilitation.
• Experience in trading environments, ideally energy sector (oil/gas, power, or commodities).
• Experience with project management, product-oriented delivery, or cross-functional transformation initiatives.
• Exposure to structured change management and adoption frameworks.
• Ability to translate business pain points into actionable improvement plans with measurable outcomes.

Responsibilities

• Support execution of process transformation initiatives for modernization of energy trading platforms and operating models.
• Define scope and prioritization of in-scope processes aligned with program roadmap and milestones.
• Establish and maintain a structured process taxonomy and process inventory across trading, risk, and operations workflows.
• Define ownership and governance for critical end-to-end workflows.
• Lead diagnostic assessments to reduce cycle time, risk, and manual intervention.
• Design target-state processes with digital capabilities; coordinate with IT, Data and AI teams.

Skills

Process design

Process optimization

Operating model development

Stakeholder facilitation

Change management

Digital transformation

Analytical thinking

Communication

Education

Bachelor’s degree in Business/Management/STEM

Tools

Project management

Job description

ENGIE Energy Marketing North America (EEMNA) is ENGIE’s energy management and trading platform in North America, where you will contribute to managing and optimizing gas, power, and renewable energy portfolios. You will work in an environment that operates across physical and financial markets, helping provide market access, structuring solutions, and risk management services while supporting the commercialization of renewable energy assets.

In this role, you will support the Digital, Data and Transformation function in accelerating business process transformation across the organization. Reporting to the Head of Digital, Data and Transformation, you will collaborate closely with business stakeholders, Product Owners, IT teams, and the Business Transformation Committee to identify, prioritize, redesign, and embed improved ways of working.

You will take a process- and adoption-first approach, focusing on improving how the business operates. Your work will center on simplifying processes, clarifying ownership, strengthening controls, reducing manual effort, and ensuring that new ways of working are successfully adopted and sustained. While you may leverage automation, cloud platforms, and AI as enablers, your primary focus will be on process improvement rather than dedicated data or GenAI work.

As a key partner to the Business Transformation Committee, you will help translate transformation priorities into practical, measurable improvements with clear ownership, structured implementation plans, and tracked business outcomes.

Process & Operating Model Transformation for Energy Trading Transformation Programs

• Support execution of process transformation initiatives related to the modernization of energy trading platforms and operating models
• Define scope and prioritization of in-scope processes in alignment with programs roadmap and delivery milestones
• Establish and maintain a structured process taxonomy and process inventory across trading, risk and operations worklow
• Define clear ownership and governance for critical end-to-end workflows
• Lead diagnostic assessments to reduce process cycle time, operational risk and manual intervention
• Design target-state processes aligned with digital capabilities, integrating technologies such as automation, cloud platforms and AI to improve performance and data utilization, in coordination with the relevant IT, Data and AI teams when needed

Process improvement and redesign

• Identify opportunities to simplify, standardize or redesign processes with or without automation.
• Challenge existing ways of working and recommend the right improvement lever: process change, role clarification, better documentation, training, system enhancement or automation.
• Facilitate workshops with business teams to align on current pain points, target-state processes and implementation plans.
• Prepare opportunity assessments, process improvement proposals, roadmap updates and decision materials for committee review.
• Actively support the Business Transformation Committee in identifying, structuring and prioritizing transformation opportunities.

Change and Adoption Leadership

• Define UAT readiness criteria with Product Owners for the modernization of energy trading platform program
• Support structured UAT retrospectives and continuous improvement
• Define and execute structured change management plans (stakeholder mapping, adoption plans, communication strategy, training coordination) to ensure smooth adoption
• Ensure smooth transition from project delivery to business-as-usual

Impact measurement and leadership reporting

• Define success measures for process transformation initiatives, such as cycle-time reduction, reduced manual work, improved control, fewer handoffs or higher user satisfaction.
• Track qualitative and quantitative benefits and provide concise leadership updates on progress, decisions needed and delivered impact.
• Capture lessons learned and continuously improve the transformation approach across initiatives.

What You’ll Bring

• You hold a Bachelor’s degree in Business, Management, STEM, or a related field
• You have a minimum of 5 years of experience in business transformation, process improvement, operational excellence, change management, digital transformation, or related roles
• You bring strong experience in process design, process optimization, and operating model development, along with stakeholder facilitation
• You have experience working in a trading environment, ideally within the energy sector (oil & gas, power, or commodities)
• You demonstrate experience in project management, product-oriented delivery, or cross-functional transformation initiatives
• You have practical exposure to structured change management and adoption frameworks
• You are able to translate business pain points into actionable improvement plans with measurable outcomes
• You demonstrate strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to work effectively across teams and levels
• This role is eligible for our hybrid work policy; a minimum of 3 days working in the office will be required
• Must be willing and able to comply with all ENGIE ethics and safety policies;

Compensation

Salary Range: $88,800 – $136,045 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more .

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.

Join us and be part of the adventure!

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at [e-mail]. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.

Business Unit: Supply & Energy Management

Division: BP USA

Legal Entity: ENGIE ENERGY MARKETING NA, INC.

Company Name: ENGIE North America