Process Improvement Manager — Flexible Hours & Impact

Jamdanceacademy; Chicago (IL); On-site; USD 112,000 - 167,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexible part-time hours

Job summary

Commerce Solutions Group in Chicago, IL seeks a Process Improvement Manager to drive continuous learning and process excellence. You will oversee initiatives, ensure policy compliance, and craft practical workarounds when paths are blocked, delivering clear problem-solving handoffs.

Ideal candidates bring ownership, strong interpersonal skills, and a cross-functional mindset to collaborate with Growth Mindset engineers and Collaboration marketers.

Qualifications

• 7 years of initiative expected.
• Customer-focused with strong interpersonal skills.
• Cross-functional collaboration with Growth Mindset engineers and Collaboration marketers.

Responsibilities

• Ensure compliance with company policies and IL regulations.
• Carry general knowledge not documented in a wiki.
• Find a workable workaround when the official path is blocked.
• Hand off problem solving in a clean, repeatable way.
• Make decisive calls when data points diverge.
• Keep Chicago stakeholders briefed without excessive updates.
• Step in on duties that support the broader Commerce Solutions Group mission.

Skills

Ownership

Customer-focused

Cross-functional

Judgment

Reading space

Job description

Commerce Solutions Group in Chicago, IL seeks a Process Improvement Manager to drive continuous learning and process excellence. You will oversee initiatives, ensure policy compliance, and craft practical workarounds when paths are blocked, delivering clear problem-solving handoffs.

Ideal candidates bring ownership, strong interpersonal skills, and a cross-functional mindset to collaborate with Growth Mindset engineers and Collaboration marketers.