Process Improvement Manager Commerce Solutions Group Chicago, IL

Jamdanceacademy; Chicago (IL); On-site; USD 112,000 - 167,000; Full time

Benefits offered by this job

Mentorship

Benefits

Flexible part-time hours

Job summary

Commerce Solutions Group in Chicago, IL seeks a Process Improvement Manager to drive continuous learning and process excellence. You will oversee initiatives, ensure policy compliance, and craft practical workarounds when paths are blocked, delivering clear problem-solving handoffs.

Ideal candidates bring ownership, strong interpersonal skills, and a cross-functional mindset to collaborate with Growth Mindset engineers and Collaboration marketers.

Qualifications

• 7 years of initiative expected.
• Customer-focused with strong interpersonal skills.
• Cross-functional collaboration with Growth Mindset engineers and Collaboration marketers.

Responsibilities

• Ensure compliance with company policies and IL regulations.
• Carry general knowledge not documented in a wiki.
• Find a workable workaround when the official path is blocked.
• Hand off problem solving in a clean, repeatable way.
• Make decisive calls when data points diverge.
• Keep Chicago stakeholders briefed without excessive updates.
• Step in on duties that support the broader Commerce Solutions Group mission.

Skills

Ownership

Customer-focused

Cross-functional

Judgment

Reading space

Job description

Commerce Solutions Group pays around $112,000 - $167,000 for a Process Improvement Manager, but what we really offer is room to push Continuous Learning as far as it'll go in Chicago. You'll bring 7 years of Initiative, and in return get $112,000 - $167,000, a supportive team, and the freedom to drive your own results.

Key Responsibilities

• Ensure compliance with company policies and applicable IL regulations
• Carry general knowledge that doesn't live in any wiki yet
• Find the tinker-friendly workaround when the official path is blocked
• Hand off Problem Solving work clean enough that nobody has to ask twice
• Make the fiercely-supportive call when the data points two different directions
• Keep Chicago, IL stakeholders briefed without burying them in updates
• Step in on additional duties that support the wider Commerce Solutions Group mission

What You'll Bring

• Customer-focused outlook with strong interpersonal skills
• An appetite for ownership that scales with the stakes
• Cross-functional ease, from Growth Mindset engineers to Collaboration marketers
• The judgment to say no to good ideas at the wrong time
• A point of view on Commerce Solutions Group's space, sharpened by your own reading

Commerce Solutions Group is the solutions-focused Chicago, IL company that general insiders recommend but rarely the one that advertises. Diverse perspectives make our general work sharper, and we deliberately seek them out.

The whole offer in one line: $112,000 - $167,000, mentorship, benefits, and flexible part-time hours that respect the life you have in IL.