Process Improvement Manager — Flexible Hours & Growth

Egreenservices; Newport News (VA); On-site; USD 85,000 - 139,000; Part time

Job summary

Media Innovation Corp in Newport News, VA is seeking a Process Improvement Manager to steer the People Management roadmap and safeguard customer experience through Creativity-driven changes.

You will respond to internal and external requests, coach newer managers, track metrics, and ensure compliance with policies and VA regulations, with hours flexing toward what matters in Newport News.

Qualifications

• Team player who lifts up colleagues and shares credit.
• Self-awareness to know which problems are yours to solve.
• Growth mindset and openness to constructive feedback.
• A communication style that translates jargon back into plain English.

Responsibilities

• Steer Media Innovation Corp's People Management roadmap with both nerve and humility.
• Guard the Media Innovation Corp customer experience through every Creativity change.
• Respond to internal and external requests in a timely, professional manner.
• Coach newer manager teammates through their first messy general project.
• Close the loop on every Newport News request you touch.
• Track key metrics and report findings to your manager each week.
• Ensure compliance with company policies and applicable VA regulations.
• Notice when a general metric is lying and dig in.

Skills

People management

Analytical thinking

Growth mindset

Communication

Job description

Media Innovation Corp in Newport News, VA is seeking a Process Improvement Manager to steer the People Management roadmap and safeguard customer experience through Creativity-driven changes.

You will respond to internal and external requests, coach newer managers, track metrics, and ensure compliance with policies and VA regulations, with hours flexing toward what matters in Newport News.