Process Improvement Manager

Walmart; Des Moines (IA); On-site; USD 75,000 - 126,000; Full time

Benefits offered by this job

Benefits package

Job summary

Walmart in Des Moines, IA is seeking a Process Improvement Manager to base in Des Moines and lead cross-functional initiatives that deliver $75,000–$126,000 level impact. You will own your roadmap, drive meaningful changes, and work with a team that grows together.

You’ll bring 7+ years in the space, exceptional communication, and a proven ability to teach others while surfacing risks and proposing practical fixes. You will partner with peers to resolve issues without compromising quality.

Qualifications

• 7+ years building expertise in the general space
• Excellent written and verbal communication
• Demonstrated ability to teach what you know to someone greener
• Surface risks early with proposed fixes
• Partner with peers to troubleshoot issues while maintaining quality

Responsibilities

• Trim Customer Service processes that have outlived their purpose
• Surface risks early, loudly, and with a proposed fix attached
• Partner with peers to troubleshoot issues and share practical knowledge
• Hold the line on quality when deadlines pressure shortcuts
• Keep skills current through ongoing training and self-directed learning

Skills

Communication

Problem solving

Mentoring/teaching

Collaboration

Education

7+ years experience in process improvement

Job description

Joining Walmart as a Process Improvement Manager means Des Moines becomes your base and Cross-Functional Collaboration becomes your lever for $75,000 - $126,000-level impact. This high-energy manager role offers $75,000 - $126,000, the freedom to own your roadmap, and a team that helps you grow.

Key Responsibilities

• Trim Customer Service processes that have quietly outlived their purpose
• Surface risks early, loudly, and with a proposed fix attached
• Partner with peers to troubleshoot issues and share practical knowledge
• Hold the line on quality when deadlines start whispering shortcuts
• Keep skills current through ongoing training and self-directed learning

What You'll Bring

• An IA sensibility, or genuine curiosity about this market
• Excellent written and verbal communication skills
• A point of view, held loosely and defended well
• At least 7 years building expertise within the general space
• Demonstrated ability to teach what you know to someone greener
• Manager-caliber judgment about when to escape and when to absorb

What began as two engineers and a whiteboard in Des Moines is now Walmart, a documentation-first team obsessed with getting Decision Making right. Ownership at Walmart means you fix the broken thing even when nobody assigned it to you.

Beyond $75,000 - $126,000, Walmart offers a generous benefits package and the chance to lead projects that build your skills.

Right now Walmart is mid-search, and the Process Improvement Manager chair is yours to claim.

Don't let a slow-to-anger Process Improvement Manager opening in Des Moines become the one that got away.