Process Improvement Engineer

Innovative Refrigeration Systems, Inc.; Waynesboro (VA); Presencial; USD 75.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) match up to 15%

Employee retirement plan

Medical insurance coverage

Dental and vision insurance

Disability insurance

Life insurance

Weekly pay

Paid vacation and holidays

Sick leave and bereavement leave

Jury duty leave

Employee referral program

Professional development

Descripción de la vacante

Innovative Refrigeration Systems, Inc. is seeking a Process Improvement Engineer to drive efficient workflows across engineering, manufacturing, and service with a focus on Epicor ERP configuration and adoption.

You will collaborate with IT and business users to design scalable processes, create SOPs, and implement data-driven improvements that enable growth and operational excellence in a fast-paced industrial setting.

Formación

• Bachelor’s degree as listed under Requirements.
• Strong interest in process improvement, systems thinking, and ERP-driven operations.
• Ability to understand business processes and translate them into system-based solutions.
• Strong analytical and critical thinking skills.
• Excellent communication skills and ability to work cross-functionally.
• Comfortable working in a hands-on, fast-paced industrial environment.

Responsabilidades

• Lead and support process improvement initiatives across engineering, manufacturing, supply chain, and field operations with a strong ERP focus.
• Analyze current-state workflows and translate them into optimized future-state processes within Epicor.
• Partner with stakeholders to gather requirements, identify gaps, and recommend ERP-driven solutions.
• Support Epicor ERP process improvements, configuration changes, testing, and user adoption.
• Develop and maintain process documentation, SOPs, and training materials including written guides and video walk-throughs.
• Perform root cause analysis using tools such as 5 Whys, fishbone diagrams, and Pareto analysis.
• Monitor KPIs and operational metrics to evaluate the effectiveness of process changes.
• Support data analysis and reporting using ERP data and related tools.
• Assist with change management, user training, and continuous improvement initiatives.
• Provide cross-functional project support as needed.

Conocimientos

Analytical thinking

Cross-functional collaboration

Communication skills

Problem solving

Hands-on in industrial environment

ERP-driven operations

Educación

Bachelor's in Industrial/ Manufacturing/ Mechanical Engineering

Bachelor's in MIS/Business Analytics/Operations Management or related

Equivalent education/experience

Herramientas

Epicor ERP

Excel

SQL

Power BI

Tableau

Python

Minitab

Descripción del empleo

Innovative Refrigeration Systems, Inc. is the leading provider of industrial refrigeration and process cooling solutions, delivering custom engineered systems utilizing natural refrigerants such as ammonia and CO₂. Through a fully integrated approach encompassing engineering, manufacturing, construction, commissioning, nationwide service, and advanced aftermarket solutions, Innovative supports customers across the food and beverage, cold storage, pharmaceutical, industrial manufacturing, and mission-critical infrastructure markets throughout North America and around the world.

Unlike traditional engineering firms, contractors, or equipment suppliers, Innovative performs engineering, manufacturing, construction, commissioning, service, and ongoing customer support entirely in-house. This integrated model provides employees with the opportunity to support projects throughout the complete lifecycle, from concept and design through manufacturing, installation, startup, operation, optimization, modernization, and long-term system support.

The Process Improvement Engineer is responsible for analyzing workflows, identifying inefficiencies, and designing scalable, repeatable processes with a strong emphasis on ERP system utilization. This role serves as a bridge between operations, IT, and business users, ensuring Epicor is configured, documented, and used in a way that supports operational efficiency and growth.

Key Duties

• Lead and support process improvement initiatives across engineering, manufacturing, supply chain, and field operations with a strong ERP focus.
• Analyze current-state workflows and translate them into optimized future-state processes within Epicor.
• Partner with stakeholders to gather requirements, identify gaps, and recommend ERP-driven solutions.
• Support Epicor ERP process improvements, configuration changes, testing, and user adoption.
• Develop and maintain process documentation, SOPs, and training materials including written guides and video walk-throughs.
• Perform root cause analysis using tools such as 5 Whys, fishbone diagrams, and Pareto analysis.
• Monitor KPIs and operational metrics to evaluate the effectiveness of process changes.
• Support data analysis and reporting using ERP data and related tools.
• Assist with change management, user training, and continuous improvement initiatives.
• Provide cross-functional project support as needed.

Requirements

• Bachelor’s degree in:
  • Industrial Engineering, Manufacturing Engineering, or Mechanical Engineering.
  • Management Information Systems, Business Analytics, Operations Management, or a related field.
  • Or equivalent combination of education and experience.
• Strong interest in process improvement, systems thinking, and ERP-driven operations.
• Ability to understand business processes and translate them into system-based solutions.
• Strong analytical and critical thinking skills.
• Excellent communication skills and ability to work cross-functionally.
• Comfortable working in a hands-on, fast-paced industrial environment.

Preferences

• Experience or coursework related to ERP systems (Epicor strongly preferred).
• Familiarity with Lean, Six Sigma, PDCA, SIPOC, or similar methodologies.
• Experience with data analysis tools such as Excel, SQL, Power BI, Tableau, Python, or Minitab.
• Internship or professional experience in manufacturing, construction, field service, or industrial environments.
• Lean Six Sigma certification or coursework.

Benefits

In addition to a competitive base salary, we provide a comprehensive and employee-focused benefits package designed to support your financial security, health, and work-life balance:

• Generous retirement plan with a dollar-for-dollar 401(k) match up to 15%
• 401(k) student loan repayment match up to 15%
• Medical insurance with 75% of employee and family premiums covered by the company
• Dental and vision insurance options
• Optional supplemental insurance coverage
• Short-term and long-term disability insurance
• Accidental death and dismemberment (AD&D) coverage
• Company-paid life insurance
• Weekly pay
• Competitive paid vacation and holiday time
• Paid sick leave, bereavement leave, and jury duty leave
• Employee referral bonus program
• Opportunities for career advancement, professional development, training, and apprenticeship programs
• Access to employee discounts on cell phone plans, vehicle rentals, and other eligible services