Process Improvement & Certifications Manager-FT

Hutchinson Regional Medical Center; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Paid Parental Leave

Tuition reimbursement

Paid time off

Holiday premium pay

Shift and weekend differential pay

401k with $.50/$1.00 up to 6% Employer

Medical, Dental, and Vision coverage

Employee assistance program

Job summary

Hutchinson Regional Medical Center in the United States is seeking a Process Improvement & Certifications Manager to lead process improvements and oversee disease-specific certifications. This full-time role collaborates with leadership to enhance efficiency, quality, and compliance across the organization.

The position requires a health-related/quality degree and RN licensure, with preferred LEAN experience and certifications.

Qualifications

• Bachelor's degree in health-related/quality field or human sciences.
• 2 years of relevant performance improvement and/or project management experience in healthcare facility or related graduate work.
• Registered Nurse credentialed from the Kansas Board of Nursing or a Compact State.
• Master's degree in health-related/quality field or human sciences and 5 years of related experience preferred.
• Industry-recognized professional certifications in quality or patient safety preferred.
• Yellow belt or higher certification preferred, or ability to complete within 2 years of hire.

Responsibilities

• Collaborates with leadership to identify efficiency/quality improvements; develops and implements process changes.
• Coordination and oversight of disease-specific certifications.
• Identifies metrics and performance indicators; tracks progress toward goals.
• Conducts root cause analysis to identify inefficiencies or weaknesses.
• Educates team members on process improvement initiatives and changes.
• Reviews and investigates on behalf of risk management and compliance programs; maintains confidentiality of findings.
• Acts in line with organization's mission, vision, and values.
• Ensures PHI privacy and security regulations are followed.
• Maintains effective communication with patients, staff, contractors, physicians, and external partners.

Skills

Regulatory knowledge

Problem solving

Negotiation

Communication skills

Diplomacy

Education

Bachelor's Degree in health-related/quality field

Registered Nurse license (Kansas Board of Nursing or Compact State)

Tools

Project management tools

MS Office

Regulatory applications

Job description

A brief summary of what's ahead

Location:

Hutchinson Regional Medical Center Full Time Equivalent (FTE):

1 Job position summary:

Manages activities related to one or more process improvement projects or initiatives.

The benefits have never been more rewarding. Here are a few things we offer:

• Paid Parental Leave
• Tuition reimbursement
• Paid time off
• Holiday premium pay
• Shift and weekend differential pay
• 401k with $.50/$1.00 up to 6% Employer Match
• Medical, Dental, and Vision coverage
• Employee assistance program

Here is a look at the full job description:

Process Improvement & Certifications Manager-FT Essential Responsibilities:

• Collaborates with organizational leadership to identify areas where improvements in efficiency, productivity, or quality can be made; develops and implements process changes that support the organization's strategy.
• Coordination and oversight of the disease-specific certifications
• Identifies metrics and performance indicators and collects relevant data; tracks progress towards goals.
• Conducts root cause analysis to determine inefficiencies or weaknesses.
• Educates team members on process improvement initiatives and resulting process changes.
• Authorized to review and investigate on behalf of the risk management and compliance management programs. Abides by strict confidentiality related to findings and actions.
• Act in accordance with the established mission, vision, and values.
• Abide by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
• Maintain effective communication and professional working relationships with patients/clients and their representatives, team members, contractors, physicians, peers, outside agencies, and the public.

General Responsibilities:

Perform other duties as assigned.

People Management Responsibilities:

Does this position have people management responsibilities?:

• "Yes" indicates that this position entails overseeing and guiding team members, encompassing employment decisions and/or suggestions, as well as conducting formal performance assessments.
• "No" indicates that this position does not involve managing team members.

Minimum Qualifications :

• Bachelor's Degree in a health-related/quality field, or a human sciences field (Sociology, Psychology, Anthropology, etc.)
• 2 years of relevant performance improvement and/or project management experience in healthcare facility, or graduate work in a related field

Required License/Certifications/Registrations

• Registered Nurse credentialed from the Kansas Board of Nursing or a Compact State

Preferred Qualifications:

• Master's degree in a health-related/quality field, or a human sciences field (Sociology, Psychology, Anthropology, etc.)
• Five years of experience in healthcare quality/performance improvement/LEAN management, or graduate work in a related field, or 5 years in combination with graduate work in a related field
• Industry-recognized professional certifications
• Certifications in Quality or Patient Safety
• Yellow belt (or higher) Certified, or able to complete within 2 years upon hire.

Knowledge, Skills, and Abilities :

• Extensive knowledge of Federal regulations.
• Development and/or use of project management tools
• Demonstration of Return on Investment in Quality/Performance Improvement projects
• Demonstrates effective customer service/interpersonal skills at all times.
• Applies techniques of problem solving, active listening, negotiation and strong consensus building skills.
• Applies a high level of tact and diplomacy when engaging internal and external resources and customers.
• Uses computer applications (Word, Excel, PowerPoint, Outlook, and relevant regulatory applications) efficiently and effectively.
• Maintains a working knowledge of Federal, State and local laws and regulations, Corporate Compliance Program, Code of Ethics, SMDA, EMTALA and patient safety, as well as other policies and procedures and understands the role of other organizational leaders for each in order to ensure compliance.
• Maintains a working knowledge of process mapping, statistical evaluation, data aggregation/analysis, and critical thinking.

Physical Requirements:

With or without accommodation.

Sedentary Work: Occasionally exerting up to 10 lbs - frequently exerting up to 5 lbs. Less than 10% of the day may be standing or walking.

We provide equal employment opportunities

Hutchinson Regional Healthcare System does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, veteran status, or any other status prot