Performance Improvement Coordinator

Ochsner Health; Shreveport (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Ochsner Health seeks a Quality Analyst to collaborate with department leadership in identification, trending, and analysis of clinical quality issues and to facilitate resolution. You will manage data for internal and external reporting and support accreditation processes.

The role requires strong knowledge of regulatory standards, data management, and communication skills to present findings across care teams. Travel between facilities may be required as part of the position.

Qualifications

• Regulatory and accrediting standards knowledge.
• Understanding of quality management and continuous improvement.
• Proficiency in statistical programs and data handling.
• Strong verbal and written communication to diverse audiences.
• Computer skills for data entry and retrieval.

Responsibilities

• Manage and maintain assigned databases.
• Provide data analysis and trending reports for performance improvement.
• Facilitate use of best practice guidelines and evidence-based improvements.
• Educate on regulatory and accreditation standards.
• Participate in risk management and follow up of clinical issues.
• Perform other related duties as required.

Skills

Statistical software

Data analysis

Communication

Team leadership

Education

Associates degree in healthcare or related field

Bachelor’s degree in healthcare or related field

Tools

Microsoft Excel

Database management

Word processing

Job description

This job collaborates with department leadership and committees in the identification, trending, and analysis of clinical quality issues and collaborates to facilitate resolution of these issues. Manages specific data for internal and external reporting and plays a key role in accreditation and survey processes within the organization.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion.

Education

Required -Associates degree in healthcare or related field.

Preferred - Bachelor’s degree in a healthcare or related field.

Work Experience

Required -5 yearsof related experience in healthcare or quality improvement.

Knowledge Skills and Abilities (KSAs)

• Knowledge of regulatory and accrediting standards.

• General knowledge and understanding of the principles and theories of quality management and continuous quality improvement.

• Expert knowledge of common statistical programs, spreadsheet and database management and word processing.

• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process.

• Must have computer skills and dexterity required for data entry and retrieval of information.

• Proficiency in using computers, software, and web-based applications.

• Excellent organizational and time management skills and presentation and facilitation capabilities.

• Strong team management and interpersonal skills.

• Ability to travel throughout and between facilities.
  

Job Duties

• Manages and maintains assigned databases.

• Provides data analysis, trended reports and direction for performance improvement initiatives.

• Facilitates review, and tracks use, of best practice order sets and guidelines though direct participation and communication to guide improvement based upon evidence.

• Educates and interprets standards related to regulatory and accrediting standards.

• Participates in risk management through the identification, trending and follow up of clinical issues.

• Performs other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
There is no occupational risk for exposure to communicable diseases

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.

_ Please refer to the job description to determine whether the position you are interested in is remote or on-site. _ Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.

Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.”