Process Improvement Architect, Flexible Hours & Growth

Rohde & Schwarz; Columbia (MD); On-site; USD 76,000 - 109,000; Full time

Benefits offered by this job

Flexible working hour models

Training & continuing education

Privately owned company

Promoting innovation

Long-term & attractive work culture

Job summary

Rohde & Schwarz is seeking a Process Improvement Specialist in Maryland to architect and standardize the organization’s foundational processes across Sales, Engineering, and Program Management. You will interview teams, document workflows, and create SOPs and a process library while coaching staff through the transition to scalable, repeatable methods.

This role focuses on eliminating operational variance, mitigating risk, and delivering enterprise-wide, measurable improvements with clear KPIs

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Engineering, or a related field.
• Minimum 3 years of business analysis or operational experience, especially turning ambiguity into structured processes.
• Strong mastery of foundational process design principles (Lean/Agile).
• Exceptional patience, active listening, and relationship‑building skills.
• Proficiency with documentation/workflow tools (Miro, Lucidchart, Visio, Notion, Confluence).
• Ability to analyze organization strengths/weaknesses/opportunities/threats.
• Excellent verbal and written communication.
• Proficient in MS Word, PowerPoint, SharePoint, Excel, Project, Acrobat.

Responsibilities

• Audit current informal workflows by interviewing teams to extract knowledge.
• Design and document foundational processes, workflows, and swim lane diagrams across lifecycle.
• Define boundaries and data handoff between Sales, Engineering, PM, Service, and execution teams.
• Create standardized templates, project intake forms, and SOPs.
• Set up and maintain a knowledge base with a single source of truth.
• Educate and coach teams during transition to structured workflows.
• Define foundational KPIs to track pipeline velocity, timelines, and project health.

Skills

Lean/Agile frameworks

Communication

Relationship-building

Interviewing teams

Documenting processes

Education

Bachelor’s degree in Business Administration, Operations Management, Engineering, or related field

Tools

Miro

Lucidchart

Notion

Confluence

MS Word

PowerPoint

SharePoint

Excel

Project

Acrobat

Job description

Rohde & Schwarz is seeking a Process Improvement Specialist in Maryland to architect and standardize the organization’s foundational processes across Sales, Engineering, and Program Management. You will interview teams, document workflows, and create SOPs and a process library while coaching staff through the transition to scalable, repeatable methods.

This role focuses on eliminating operational variance, mitigating risk, and delivering enterprise-wide, measurable improvements with clear KPIs