Process Improvement Analyst — Optimize Workflows

Pivotal Solutions; Hattiesburg (MS); On-site; USD 55,000 - 75,000; Full time

Job summary

Pivotal Solutions in Hattiesburg, MS is seeking a Business Process Analyst to map and optimize business processes within the Technology team. The role involves documenting current processes and identifying optimization opportunities through process or technology.

The ideal candidate will hold a bachelor’s degree in Engineering, Computer Science, or related field and 2-5 years of experience with process mapping and improvement, with strong communication skills to thrive in a fast-paced

Qualifications

• Bachelor's degree in Engineering, Computer Science, or other related field.
• 2-5 years of experience in process mapping, analysis, and optimization.
• Hands on experience with diagramming tools such as Visio, Lucidchart, Gliffy, etc.
• Excellent written and verbal communication skills.

Responsibilities

• Collaborate with business areas to document and map process flows, dependencies, and systems involved at various levels of abstraction.
• Document and diagram data flows and related integrations.
• Perform process flow and data flow gap analyses to determine opportunities to enhance.
• Effectively identify process issues, and develop and recommend business process improvements.

Skills

Process mapping

Process improvement

Communication

Education

Bachelor's degree in Engineering/CS or related field

Tools

Visio

Lucidchart

Gliffy

Job description

Pivotal Solutions in Hattiesburg, MS is seeking a Business Process Analyst to map and optimize business processes within the Technology team. The role involves documenting current processes and identifying optimization opportunities through process or technology.

The ideal candidate will hold a bachelor’s degree in Engineering, Computer Science, or related field and 2-5 years of experience with process mapping and improvement, with strong communication skills to thrive in a fast-paced