Process Improvement Analyst: DOE & Quality Specialist

Georgia-Pacific LLC; Jonestown (Lebanon County); On-site; USD 85,000 - 110,000; Full time

Job summary

Georgia-Pacific seeks an onsite Process Improvement Analyst at the Jonestown, PA Mailers facility to accelerate performance and product quality through hands-on process improvement, DOE, and experimental design. You will partner with R&D, Quality, and Operations to qualify materials, implement production improvements, and translate findings into validated cost savings and compliant procedures.

You'll join a collaborative, continuous-improvement team focused on reliable, high-quality outputs

Qualifications

• Bachelor’s degree or 4 years of relevant experience in quality, process improvement, operations, or laboratory testing.
• Experience working in a manufacturing environment or laboratory testing setting.
• Ability to document procedures and data and communicate technical information to both technical and non-technical audiences.
• Comfortable using MS Office and learning ERPs/quality systems used on-site.

Responsibilities

• Drive improvements in yield, throughput, and cost by diagnosing recurring issues, DOE, and validated solutions.
• Lead raw-material qualification and NSR activities to support new product introductions and maintain specification integrity.
• Own the Change Request workflow in PLEX: intake requests, upload and track approvals, and ensure timely SOP/OPL updates in SharePoint.
• Maintain and improve product documentation and data integrity in PLEX and SharePoint.
• Provide timely, risk-based recommendations for holds and record resolutions in PLEX.
• Manage lab equipment calibration and 6S standards in the R&D lab to ensure reliable test results.
• Collaborate cross-functionally to investigate customer complaints, lead root cause analyses, and document corrective actions in PLEX.
• Evaluate incoming raw materials against specifications, document results, and enable early invoice processing when contractual discounts apply.
• Train and coach plant personnel on updated product quality procedures and support training logs with the Quality Manager.

Skills

DOE design

Documentation

Communication

Quality systems

6S

Education

Bachelor's degree

4 years of relevant experience

Tools

PLEX

SharePoint

MS Office

ERP/quality systems

Job description

Georgia-Pacific seeks an onsite Process Improvement Analyst at the Jonestown, PA Mailers facility to accelerate performance and product quality through hands-on process improvement, DOE, and experimental design. You will partner with R&D, Quality, and Operations to qualify materials, implement production improvements, and translate findings into validated cost savings and compliant procedures.

You'll join a collaborative, continuous-improvement team focused on reliable, high-quality outputs