Process Improvement Analyst

Jobot; Garden Grove (CA); Sur place; USD 120 000 - 135 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits package

Competitive compensation

Growing organization

Résumé du poste

Jobot is seeking a Process Improvement Manager to lead cross-functional initiatives in a healthcare-focused organization.

The successful candidate will apply Lean and Six Sigma methods, develop standardized workflows, dashboards, and KPIs, and partner with internal teams and external vendors to implement changes. This on-site California role requires strong analytics, stakeholder management, and the ability to drive adoption through leadership presentation and collaboration.

Qualifications

• Bachelor's degree in a related field.
• 5+ years in process improvement or operational excellence.
• Experience leading cross-functional projects.
• Lean, Six Sigma, root-cause analysis, process mapping, and performance measurement.
• Translate findings into sustainable operational improvements.
• Strong PM skills with competing priorities.
• Experience developing KPIs and executive reporting.
• Excellent communication and stakeholder management.
• Ability to travel as needed.

Responsabilités

• Lead cross-functional process improvement initiatives from discovery to implementation.
• Evaluate workflows, controls, and processes to identify inefficiencies and risks.
• Apply Lean, Six Sigma, mapping, audit, and continuous improvement methods.
• Develop standardized workflows, SOPs, maps, controls, and docs.
• Manage strategic projects with timelines and deliverables.
• Analyze data to identify trends and prioritize opportunities.
• Develop dashboards and reporting tools for leadership insights.
• Partner with internal teams and external vendors on implementations.
• Support change management and drive adoption of new processes.
• Present findings and recommendations to executives.

Connaissances

Lean

Six Sigma

Root-cause analysis

Process mapping

Workflow analysis

Performance measurement

Project management

Data analysis

KPIs & dashboards

Stakeholder management

Excel

Travel

Formation

Bachelor's degree in Business Administration, Operations Management, Industrial or Systems Engineering, Healthcare Administration, Public Health, or related field

Outils

Excel

Reporting platforms

Description du poste

Job details

Healthcare company seeking a Process Improvement Manager full time! This Jobot Job is hosted by: Marcus Curiel Salary: $120,000 - $135,000 per year

A bit about us

Leading provider of care management services for both California and Washington states

Why join us?

• Strong reputation in the community.
• Great leadership and company culture.
• Excellent opportunity to join a growing organization.
• Comprehensive benefits & compensation package.

Job Details

Key Responsibilities

• Lead complex, cross-functional process improvement initiatives from discovery and root-cause analysis through implementation and performance measurement.
• Evaluate operational workflows, internal controls, and business processes to identify inefficiencies, risks, and opportunities for improvement.
• Apply Lean, Six Sigma, process mapping, audit, and continuous improvement methodologies to improve consistency, scalability, and performance.
• Develop standardized workflows, SOPs, process maps, controls, and supporting documentation.
• Manage strategic projects, establish timelines and deliverables, facilitate stakeholder meetings, and ensure initiatives remain on track.
• Analyze operational and financial data to identify trends, prioritize opportunities, and evaluate project outcomes.
• Develop dashboards, KPIs, and reporting tools that provide leadership with actionable performance insights.
• Partner with internal teams and external vendors on system implementations, workflow automation, technology upgrades, and user acceptance testing.
• Support organizational change by building stakeholder alignment, removing barriers, and driving adoption of new processes.
• Present findings, project updates, and recommendations clearly to executive leadership and stakeholders throughout the organization.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Industrial or Systems Engineering, Healthcare Administration, Public Health, or a related field.
• Five or more years of progressive experience in process improvement, operational excellence, business process optimization, audit, or continuous improvement.
• Demonstrated success independently leading complex, cross-functional projects.
• Strong knowledge of Lean, Six Sigma, root-cause analysis, process mapping, workflow analysis, and performance measurement.
• Experience evaluating internal controls, organizational risk, or audit findings and translating them into sustainable operational improvements.
• Strong project management skills with the ability to manage multiple initiatives and competing priorities.
• Experience analyzing data and developing KPIs, dashboards, or executive reporting.
• Strong communication, facilitation, and stakeholder-management skills.
• Ability to influence change and deliver results without direct supervisory authority.
• Proficiency with Excel, business systems, reporting platforms, and data-analysis tools.
• Ability to travel as needed.

Preferred Qualifications

• Lean Six Sigma Green Belt certification; Black Belt certification is a plus.
• Experience within healthcare, managed care, population health, or another regulated industry.
• Understanding of Agile project management principles.
• Experience working within or supporting a Center of Excellence.
• Experience with systems implementation, workflow automation, or technology optimization.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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