Process Improvement Analyst

Manpower Group (USA); Foster City (CA); On-site; USD 69,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Weekly Pay

Job summary

ManpowerGroup is seeking a Process Improvement Analyst in Foster City, CA to support Fleet Operations by driving operational excellence and process improvements. You will collaborate across BaseOps, RemoteOps, Product, and Engineering to document procedures and update playbooks, while delivering bi-weekly progress updates.

The role requires a Bachelor's degree and 3+ years in program management or process improvement, with strong data analysis and excellent communication skills.

Qualifications

• Bachelor's degree is required.
• 3+ years of experience in program management or process improvement.
• Strong data analysis and metrics experience to support decisions.
• Excellent written and verbal communication with proactive approach.

Responsibilities

• Collaborate cross-functionally to gather, document, and prioritize requests for process improvements and playbook updates.
• Support development and documentation of operational procedures within Fleet Operations.
• Coordinate with BaseOps, RemoteOps, Product, and Engineering to ensure project progress and alignment.
• Provide bi-weekly updates to stakeholders on ongoing process improvement initiatives.
• Assist in creating new processes and maintaining playbook documentation for on-site and robotic operations.

Education

Bachelor's degree in Business Administration or Operations Management

Job description

Our client, a leading organization in the transportation and logistics industry, is seeking a Process Improvement Analyst to join their team. As a Process Improvement Analyst, you will be part of the Fleet Operations department supporting various teams involved in operational excellence and process enhancement. The ideal candidate will have strong analytical skills, proactive mindset, and excellent communication abilities, which will align successfully in the organization.

Job Title: Process Improvement Analyst

Location: Foster City, CA

Pay Range:$50/hour + Benefits

What's the Job?

• Collaborate cross-functionally to gather, document, and prioritize requests for process improvements and playbook updates from various sources.
• Support the development and documentation of operational procedures within Fleet Operations.
• Coordinate with teams such as BaseOps, RemoteOps, Product, and Engineering to ensure project progress and alignment.
• Provide bi-weekly updates to stakeholders on ongoing process improvement initiatives.
• Assist in creating new processes and maintaining playbook documentation for on-site and robotic operations.

What's Needed?

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 3+ years of experience in program management, operational excellence, or process improvement.
• Experience developing operational efficiencies in remote or similar environments such as call centers or teleoperation centers.
• Proficiency in data analysis and metrics to support strategic decision-making.
• Excellent written and verbal communication skills, along with a proactive and resourceful approach.

What's in it for me?

• Opportunity to contribute to innovative operational improvements in a growing organization.
• Engagement with cross-functional teams and exposure to cutting-edge robotic and fleet operations.
• Supportive environment that encourages professional growth and development.
• Competitive pay rate aligned with industry standards.
• Work in a dynamic setting that values diversity and inclusion.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.