Process Improvement Analyst

ManpowerGroup; Foster City (CA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Medical & Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

401(k) with match

Weekly Pay

Job summary

ManpowerGroup's Experis client seeks a Process Improvement Analyst in Foster City, CA to join Fleet Operations. You will collaborate cross-functionally to gather and prioritize process improvement requests and help develop operational procedures for on-site and robotic operations.

Ideal candidates have a bachelor's degree in business or operations and at least 3 years in program management or operational excellence, with strong data analysis and clear communication skills to drive ongoing

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 3+ years of experience in program management, operational excellence, or process improvement.
• Experience developing operational efficiencies in remote or similar environments such as call centers or teleoperation centers.
• Proficiency in data analysis and metrics to support strategic decision-making.
• Excellent written and verbal communication skills, along with a proactive and resourceful approach.

Responsibilities

• Collaborate cross-functionally to gather, document, and prioritize requests for process improvements and playbook updates from various sources.
• Support the development and documentation of operational procedures within Fleet Operations.
• Coordinate with teams such as BaseOps, RemoteOps, Product, and Engineering to ensure project progress and alignment.
• Provide bi-weekly updates to stakeholders on ongoing process improvement initiatives.
• Assist in creating new processes and maintaining playbook documentation for on-site and robotic operations.

Skills

Data analysis

Clear communication

Proactive mindset

Cross-functional collaboration

Analytical thinking

Education

Bachelor's degree in Business Administration or Operations Management

Job description

Our client, a leading organization in the transportation and logistics industry, is seeking a Process Improvement Analyst to join their team. As a Process Improvement Analyst, you will be part of the Fleet Operations department supporting various teams involved in operational excellence and process enhancement. The ideal candidate will have strong analytical skills, proactive mindset, and excellent communication abilities, which will align successfully in the organization.

Job Title: Process Improvement Analyst

Location: Foster City, CA

Pay Range: $50/hour + Benefits

What's the Job?

• Collaborate cross-functionally to gather, document, and prioritize requests for process improvements and playbook updates from various sources.

• Support the development and documentation of operational procedures within Fleet Operations.

• Coordinate with teams such as BaseOps, RemoteOps, Product, and Engineering to ensure project progress and alignment.

• Provide bi-weekly updates to stakeholders on ongoing process improvement initiatives.

• Assist in creating new processes and maintaining playbook documentation for on-site and robotic operations.

What's Needed?

• Bachelor's degree in Business Administration, Operations Management, or a related field.

• 3+ years of experience in program management, operational excellence, or process improvement.

• Experience developing operational efficiencies in remote or similar environments such as call centers or teleoperation centers.

• Proficiency in data analysis and metrics to support strategic decision-making.

• Excellent written and verbal communication skills, along with a proactive and resourceful approach.

What's in it for me?

• Opportunity to contribute to innovative operational improvements in a growing organization.

• Engagement with cross-functional teams and exposure to cutting-edge robotic and fleet operations.

• Supportive environment that encourages professional growth and development.

• Competitive pay rate aligned with industry standards.

• Work in a dynamic setting that values diversity and inclusion.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account

• Health Flexible Spending Account

• Dependent Care Flexible Spending Account

• Supplemental Life Insurance

• Short Term and Long Term Disability Insurance

• Business Travel Insurance

• 401(k), Plus Match

• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Experis® is a global leader in technology services and part of the ManpowerGroup® (NYSE: MAN) family of brands. We connect skilled technology professionals with meaningful opportunities where they can grow their careers, expand their expertise and make a real impact. Guided by the belief that it takes Human Ingenuity to unlock the true potential of technology, Experis helps people gain experience with leading organizations, build sought-after skills and take the next step toward a brighter future. Backed by ManpowerGroup's 75+ years of workforce expertise and global reach across more than 70 countries and territories, Experis brings the scale, insight and opportunity to help people and businesses thrive. ManpowerGroup is consistently recognized for its commitment to inclusion, ethics and responsible business, including being named one of the World's Most Ethical Companies. Learn more at Experis.com.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.