Process Governance Manager

Apex Systems; Chandler (AZ); Hybrid; USD 118,000 - 121,000; Full time

Job summary

Everforth Apex is seeking a Process Governance Manager in Chandler, AZ (Hybrid). You will oversee end-to-end tracking of enterprise process management and global tech deliverables, ensuring timely execution and adherence to policies.

The role requires collaboration across levels, driving risk-aware process improvements and modernization initiatives. Candidates should have a Bachelor's degree (MBA or PMP/Six Sigma preferred) and 5+ years in related roles.

Qualifications

• Bachelor’s degree required.
• MBA or certifications like PMP or Six Sigma preferred.
• 5+ years in process governance, operational risk, or relationship management with a track record of improvement.
• Proficiency in Microsoft Office (Outlook, Word) required.

Responsibilities

• Oversee end-to-end tracking of process management and global technology deliverables.
• Manage the process inventory in compliance with laws and risk policies.
• Participate in horizontal routines representing the line of business and cascade critical information.
• Review dashboards and analytics to identify opportunities for improvement.
• Foster partnerships across business lines, risk partners, and process owners.

Skills

Process governance

Operational risk management

Executive communication

Problem solving

Cross-functional collaboration

Education

Bachelor's degree in Business Administration/Technology

MBA

PMP

Six Sigma

Tools

Jira

Tableau

Excel

PowerPoint

Job description

## Job Description# Process Governance ManagerApply**Job#: 3056819****Job Description:**Process Governance Manager**Location:** Chandler, Arizona (Hybrid)Role OverviewThis position oversees end-to-end tracking of Enterprise Process Management and Global Tech deliverables to ensure successful execution. The successful candidate manages the process inventory and drives adherence to enterprise policies, operational standards, and risk-based practices. This role requires collaboration across multiple levels of the organization to foster partnerships and promote a culture of accountability and continuous improvement.Key Responsibilities* Oversee end-to-end tracking of process management and global technology deliverables to ensure timely execution.* Manage the single process inventory in compliance with applicable laws, regulations, and operational risk management policies.* Participate in horizontal routines, representing the line of business and cascading critical information.* Review process dashboards, analytics, and insights to identify opportunities for continuous improvement.* Drive adherence to enterprise policies, operational standards, and risk-based practices.* Foster strong partnerships across lines of business, risk partners, and process owners to ensure alignment and transparency.* Partner with cross-functional teams and second-line risk partners to manage operational and compliance risk proactively.* Influence and collaborate across the organization to embed a culture of accountability.* Support process management discipline through effective gatekeeping, governance routines, and modernization initiatives.* Enable digital transformation efforts by introducing workflow tools, automation opportunities, and operational enhancements.Required Qualifications**Education:** Bachelor’s degree in Business Administration, Technology, or a related field is required. An MBA or professional certifications such as PMP or Six Sigma are preferred.**Experience:** Five or more years of experience in process governance, operational risk, or relationship management roles with a demonstrated success in driving process improvements.**Technical Skills:** Proficiency in Microsoft Office, including Outlook and Word, is required.Preferred Qualifications* Proven experience in relationship management, governance, or operational risk within a large, complex organization.* Strong ability to communicate and influence at an executive level, with exceptional written and verbal skills.* Expertise in process design, control frameworks, and compliance standards.* Strategic thinker with critical problem-solving skills and the ability to balance tactical execution with long-term vision.* Proficiency in data analysis and reporting tools such as Excel, PowerPoint, and Tableau, as well as workflow tools like Jira.* Candidate ID Verification capability. *Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.**Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy**Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.**Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.**If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.**UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.***Employee Type:** Contract**Location:** Chandler, AZ, US**Job Type:****Date Posted:** October 22, 2026**Pay Range:** $86 - $88 per hour