Process Excellence Lead – Operations Improvement

Nationwide; United States; Remote; USD 87,000 - 162,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

401(k) with company match

Pension plan

Job summary

Nationwide is seeking a Consultant, Process Improvement to help the Business Performance team identify waste, analyze root causes, and drive practical process changes across core functions. You will lead design efforts, guide root-cause analyses, and partner with executives to improve quality, reduce costs and strengthen controls.

The role emphasizes influencing through collaboration, resolving complex process challenges and delivering long-lasting improvements that free time for higher-value

Qualifications

• Maintains and comprehends business process operations or redesign techniques and tools.
• Must demonstrate expertise in process analysis, design and implementation.
• Experience with project management concepts and techniques.

Responsibilities

• Design, redesign and optimize business and system processes across units.
• Lead root-cause analysis and influence cross-functional teams to simplify work.
• Advise executives and partners on process improvements and controls.
• Mentor others on process design techniques and tools.
• Collaborate with vendors and stakeholders to implement solutions.
• Drive standardization, simplification or discontinuance of inefficient processes.

Skills

Process analysis

Process design

Process implementation

Project management

Leadership

Communication skills

Vendor management

Education

Undergraduate degree in business, mathematics or related field

Job description

Nationwide is seeking a Consultant, Process Improvement to help the Business Performance team identify waste, analyze root causes, and drive practical process changes across core functions. You will lead design efforts, guide root-cause analyses, and partner with executives to improve quality, reduce costs and strengthen controls.

The role emphasizes influencing through collaboration, resolving complex process challenges and delivering long-lasting improvements that free time for higher-value