Associate Consulting Manager

Virtusa; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Virtusa seeks a Lead Process Consultant to pioneer operational excellence initiatives, evaluating end-to-end workflows, identifying bottlenecks, and implementing scalable, data-backed process solutions. As a senior leader, you will manage complex consulting workstreams, mentor junior consultants, and advise executives and stakeholders.

Key responsibilities include leading project lifecycles, measuring performance with analytics, and driving standards with compliance and client guidelines across

Qualifications

• Experience leading process-improvement engagements and teams.
• Strong knowledge of Lean, Six Sigma, Kaizen, and Agile methodologies.

Responsibilities

• Evaluate current workflows and identify bottlenecks across end-to-end processes.
• Design future-state processes, SOPs, and best practices to improve efficiency.
• Lead projects from discovery to execution and change management, tracking KPIs and ROI.
• Mentor and coach junior consultants and advise executives and stakeholders.

Job description

Lead Process Consultant-

We are seeking a highly analytical and results-driven Lead Process Consultant to pioneer our operational excellence initiatives. In this role, you will evaluate our end-to-end business workflows, identify critical bottlenecks, and implement scalable, data-backed process solutions. As a senior leader, you will manage complex consulting workstreams, mentor junior consultants, and act as a trusted advisor to executives and stakeholders

Process Optimization & Engineering

• Evaluate current workflows: Conduct comprehensive assessments of existing systems, technical infrastructures, and operational procedures
• Design target states: Map out future-state processes, create detailed Standard Operating Procedures (SOPs), and establish organizational best practices
• Eliminate inefficiencies: Drive continuous improvement initiatives utilizing methodologies like Lean, Six Sigma, Kaizen, and Agile

Project Leadership & Governance

• Lead project lifecycles: Manage process re-engineering projects from initial discovery and requirements gathering through to execution and change management.
• Track performance: Utilize data analytics and business intelligence tools to measure process performance, monitor KPIs, and quantify ROI.
• Establish guardrails: Drive standardization practices and ensure strict alignment with internal corporate compliance and client guidelines.

Stakeholder Management & Coaching

• Advise leadership: Translate intricate operational and IT architectures into clear, actionable strategies for executive-level stakeholders.
• Facilitate collaboration: Partner with cross-functional departments (IT, HR, Finance, Operations) to smooth out handoffs and remove silos.
• Mentor talent: Provide strategic direction, onboarding support, and continuous professional development to junior and associate consultants