Process Consultant I

Health Care Service Corporation; Chicago (IL); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a motivated individual to enhance business processes through effective analysis and improvement strategies. This remote role focuses on assisting process leaders in defining and implementing process enhancements, ensuring organizational efficiency. Ideal candidates will have a strong background in process improvement within the healthcare sector, showcasing their analytical and leadership skills. Join a diverse team committed to fostering innovation and excellence in healthcare services, where your contributions will directly impact the organization's success.

Qualifications

• 3 years experience in process improvement and developing business metrics.
• Experience leading, developing, or managing employees.

Responsibilities

• Assist process leaders in planning and implementing process improvements.
• Provide guidance and support for business process activities.

Skills

Process Improvement

Analytical Skills

Communication Skills

Project Management

Facilitation Skills

Education

Bachelor's Degree

4 years of business experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Lotus Notes

Job description

Job Summary

This position is responsible for assisting process leaders/process stewards in planning, defining, developing, testing, documenting, analyzing results, and implementing process improvement and reengineering opportunities. It involves providing guidance and support for business process activities and methods to super process leaders/process stewards, supporting team activities, deliverables, issue resolution, data collection, metric analysis, root cause analysis, and developing the business process management methodology. The role also includes identifying best practices, standards, guidelines, procedures, and tools for business process initiatives.

Required Job Qualifications:

• Bachelor's Degree or 4 years of business experience
• 3 years experience in process improvement and developing business metrics
• 3 years experience in a healthcare role involving judgment and analytical skills
• Experience leading, developing, or managing employees
• Clear and concise verbal and written communication skills
• Experience working with all organizational levels, leading projects, and resolving problems
• Facilitation skills for group meetings and representing the company externally
• Proficiency in Word, Excel, PowerPoint, and Lotus Notes
• Strong analytical and organizational skills, including meeting deadlines

This role will be remote.

Preferred Job Qualifications:

• Experience in Quality Improvement
• Experience with project management methodologies
• Experience using quality improvement programs such as TQM or Six Sigma
• Ability to travel

We encourage people of all backgrounds and experiences to apply.

Even if you don't think you're a perfect fit, apply anyway—you might have qualifications we haven't considered yet.

Are you being referred to one of our roles? Ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement

HCSC is committed to diversity and providing equal opportunity and affirmative action. We are an Equal Opportunity Employer and a drug-free, smoke-free workplace. Drug screening and background checks are required. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.