Process Consultant I

Health Care Service Corporation; Town of Texas, Richardson (WI, TX); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a detail-oriented professional to support process improvement initiatives. This remote role involves collaborating with process leaders to analyze and implement business process enhancements, ensuring effective communication across all organizational levels. The ideal candidate will have a strong background in analytical skills and experience in the healthcare sector. Join a diverse team dedicated to fostering an inclusive work environment, where your contributions will help shape the future of business processes and drive meaningful change.

Qualifications

• 3 years experience in process improvement and development of business metrics.
• Experience in leading, developing, or managing employees.

Responsibilities

• Assist process leaders in planning and implementing process improvement.
• Support data collection, metric definition, and root cause analysis.

Skills

Analytical Skills

Communication Skills

Process Improvement

Project Management

Education

Bachelor's Degree

4 years of business experience

Tools

Word

Excel

PowerPoint

Lotus Notes

Job description

Job Summary

This position is responsible for assisting process leaders/process stewards in planning, defining, developing, testing, documenting, analyzing results, and implementing process improvement and reengineering opportunities. Providing guidance and support for business process activities and methods to super process leaders/process stewards. Supporting team activities, deliverables, and issue resolution. Assisting with data collection, metric definition and analysis, and root cause analysis. Supporting the development and evolution of HCSC's business process management methodology. Identifying best practice standards, guidelines, procedures, and tools for analyzing, designing, and implementing Business Process initiatives.

Required Job Qualifications:

1. Bachelor's Degree or 4 years of business experience.
2. 3 years experience in process improvement and development of business metrics.
3. 3 years experience in a healthcare role involving judgment and analytical skills.
4. Experience in leading, developing, or managing employees.
5. Clear and concise verbal and written communication skills.
6. Experience working with all organizational levels, leading projects, and resolving problems.
7. Experience facilitating group meetings, including representing the company with external customers.
8. Proficiency in Word, Excel, PowerPoint, and Lotus Notes.
9. Strong analytical and organizational skills, including meeting deadlines.

This role will be remote.

Preferred Job Qualifications:

1. Experience in Quality Improvement.
2. Experience working with project management methodologies.
3. Experience using quality improvement programs such as TQM or Six Sigma.
4. Ability to travel.

We encourage people of all backgrounds and experiences to apply.

Even if you don't think you're a perfect fit, apply anyway—you might have qualifications we haven't considered yet.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement

HCSC is committed to diversity in the workplace and providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employer / Affirmative Action employer dedicated to workforce diversity and a drug-free, smoke-free workplace. Drug screening and background checks are required, as permitted by law. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.