Process Automation Engineer

Excellent Pro Group Inc.; United States; Remote; USD 55,000 - 59,000; Full time

Job summary

Excellent Pro Group Inc. is seeking a Process Automation Engineer to design, build, and support enterprise AI and automation solutions at scale.

This 100% remote role leverages Microsoft 365 Copilot, Copilot Studio, Foundry, and Azure OpenAI to automate processes and improve decision support. The successful candidate will own the full lifecycle from discovery through production, collaborating with business leaders, IT, cybersecurity, and compliance to deliver secure, governed automation.

Qualifications

• Bachelor's degree or equivalent and 6+ years in application development, enterprise integration, or business automation.
• Hands-on experience building and deploying Power Apps and Power Automate; delivering generative AI solutions with Copilot Studio, Azure OpenAI Service, Foundry, or similar platforms.
• Working knowledge of Microsoft 365/SharePoint, Power BI, Dataverse, REST APIs, JSON, and Power Fx; able to own full solution lifecycle and train nontechnical users.

Responsibilities

• Design, build, and deploy enterprise AI agents, copilots, and workflows using familiar Microsoft tools.
• Develop Power Apps, Power Automate, and Power BI solutions to automate approvals and data processing.
• Partner with business, IT, security, and compliance to ensure governance and secure deployment.

Skills

Power Apps

Power Automate

Power BI

Azure OpenAI

Copilot Studio

Microsoft Foundry

REST APIs

JSON

Power Fx

Microsoft 365

Education

Bachelor's degree in CS/IT or related field

Tools

SharePoint

Dataverse

Microsoft Graph

Job description

100% Remote in APPROVED States

Alabama
Florida
Georgia
Iowa (specific counties only)
Kansas (specific counties only)
Mississippi
North Carolina
North Dakota (specific counties only)
Ohio (specific counties only)
Pennsylvania (except Philadelphia County)
South Carolina
Tennessee (specific counties only)
Texas
Wisconsin (specific counties only)

Process Automation Engineer 100% Remote

$40-43/hr on W2 with Excellent Pro Group

Summary

The Process Automation Engineer designs, builds, and supports enterprise AI and business process automation solutions that reduce manual work, improve operational efficiency, and strengthen decision support. This hands-on role specializes in Microsoft 365 Copilot, Copilot Studio, Microsoft Foundry, Azure OpenAI Service, and Microsoft Power Platform, owning solutions from discovery through production and training business owners to sustain them. The engineer partners with business leaders, process owners, IT, cybersecurity, and compliance teams to deliver secure, governed solutions that bridge operational needs and practical technology.

Essential Responsibilities

AI Engineering (40%)

Design, build, and deploy enterprise AI agents, agentic workflows, and copilots using Microsoft 365 Copilot, Copilot Studio, Microsoft Foundry, and Azure OpenAI Service, applying LLM, prompt engineering, RAG, knowledge grounding, tool calling, and human-in-the-loop patterns. (20%)
Configure agent behavior, guardrails, and escalation paths, and integrate AI with SharePoint, Dataverse, Microsoft Graph, SQL, and approved enterprise systems to support document processing, knowledge retrieval, case management, and decision support. (10%)
Monitor and evaluate production AI for accuracy, safety, latency, and consumption cost; improve performance through testing, feedback, and tuning. (10%)

Automation & Analytics (30%)

Develop and maintain Power Apps, Power Automate workflows, Power BI reports, and SharePoint solutions that automate approvals, notifications, data processing, and cross-system workflows, incorporating AI where it adds measurable value. (20%)
Design data structures and integrations using Dataverse, SQL, REST APIs, Microsoft Graph, and custom connectors; troubleshoot, optimize, and document solutions for reliability and scale. (10%)

Business Partnership & Delivery (20%)

Lead discovery sessions and translate stakeholder needs into requirements, designs, prototypes, and delivery plans with defined success criteria. (10%)
Coordinate with project management, infrastructure, cybersecurity, and compliance through testing, release, and operational handoff; validate results with process owners. (10%)

Governance & Enablement (10%)

Apply secure development, least-privilege, and SDLC controls; partner on Microsoft Purview, Entra ID, and Power Platform governance; review privacy, security, and AI risks and obtain approvals before introducing new tools, connectors, or data sources. (5%)
Develop user and administrator guides and deliver training and knowledge transfer so business owners can sustain solutions. (5%)

Performance Expectations

Success is measured by production-ready delivery on approved timelines; documented reductions in manual effort, processing time, or cost; secure and compliant solutions; and training and handoff that drive adoption.

Required Qualifications

Bachelor's degree in computer science, information technology, information systems, or a related field, or an equivalent combination of education and experience.
Minimum of six years of experience in application development, enterprise integration, or business process automation.
Hands-on experience building and deploying Power Apps and Power Automate solutions, and delivering generative AI solutions with Copilot Studio, Azure OpenAI Service, Microsoft Foundry, or comparable enterprise AI platforms.
Working knowledge of Microsoft 365/SharePoint, Power BI, Dataverse or relational data concepts, REST APIs, JSON, and Power Fx.
Proven ability to own the full solution lifecycle, facilitate stakeholders, write clear technical documentation, and train nontechnical users.

Preferred Qualifications

Experience in a highly regulated industry such as government contracting, healthcare, health insurance, or financial services; Medicare Administrative Contractor (MAC) or CMS program experience is a strong plus.
Familiarity with CMS requirements, HIPAA, FISMA, NIST frameworks, formal SDLC controls, and audit-ready change management.
Experience with Azure AI Search, Azure AI Document Intelligence, Azure Functions, Logic Apps, Microsoft Fabric, or advanced agent orchestration, as well as platforms such as Anthropic Claude, OpenAI, or AWS Bedrock/SageMaker.
Experience with Power Platform ALM, managed solutions, deployment pipelines, and Azure DevOps/GitHub CI/CD; proficiency in Python, C#, JavaScript, or PowerShell.
Microsoft certifications such as AI-102, PL-400, or PL-600.