Process Assistant/ Warehouse Lead 3 PL

Iron Mountain; Haslet (TX); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Pay rate $25-$28/hr

Health & dental benefits

Paid time off

401(k) with company match

Employee stock purchase program

Tuition reimbursement

Job summary

Iron Mountain is seeking a Process Assistant / Operations Team Lead to join our Warehouse & Logistics team. You will manage daily operations of the Logistics Center, ensuring cost-effective service that meets internal and external customer needs.

The role requires leadership in fulfillment or e-commerce operations, strong WMS knowledge, and a commitment to safety and accuracy. Schedule: 5 days a week, 7 am to 4 pm, with competitive pay and benefits.

Qualifications

• Leadership experience of 2–3 years in warehouse or logistics environments.
• Strong knowledge of Warehouse Management Systems (WMS).
• Forklift certification is a plus.
• Ability to lift at least 40 lbs and perform related physical tasks.

Responsibilities

• Lead daily operational flow by overseeing incoming and outgoing shipments, organizing merchandise, and maintaining inventory.
• Collaborate with the team and the Operations Supervisor to train staff and escalate issues to maintain open communication.
• Ensure productivity and quality by mentoring staff, monitoring KPIs, and preparing operation reports.

Skills

Leadership

WMS

Forklift certification

Physical stamina

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Description

Iron Mountain is seeking a skilled - Process Assistant / Operations Team Lead to join our Warehouse & Logistics team. This critical role involves managing the daily operations of the Logistics Center in a cost-effective way, ensuring both internal and external customer needs are met. The ideal candidate will be a leader who fosters a productive and efficient environment, directly contributing to our ability to satisfy customer demands.

Schedule: 5 days per week, 7 am to 4 pm

What You’ll Do (Responsibilities)

In this role, you will:

• Lead daily operational flow by overseeing incoming and outgoing shipments, meticulously organizing merchandise, and maintaining accurate warehouse inventory.
• Collaborate with team members and the Operations Supervisor to foster positive employee relations, provide comprehensive training, and escalation employee issues as necessary to maintain open communication.
• Ensure productivity, quality, and compliance by providing mentorship, monitoring team performance against Key Performance Indicators (KPIs), and preparing detailed operational reports to inform decision-making.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

• Minimum of 2 to 3 years of proven leadership experience within a warehouse or logistics environment, specifically in fulfillment or e-commerce operations.
• Strong knowledge of Warehouse Management Systems (WMS) and skills in monitoring daily production goals and dynamically adjusting strategies to meet KPIs.
• Forklift certificate is a plus
• Physical requirements to lift at least 40 lbs, with frequent walking, carrying, reaching, standing, and stooping as required for the role.

What We Offer (Benefits)

• Competitive Pay Rate depending on the experience : between 25 $ to 28$/hour .
• Competitive Compensation and Benefits aligned with your experience.
• Full Health and Dental Benefits starting on the first day of employment.
• Paid Time Off: Two Weeks Paid Vacation, Seven Paid Holidays, plus Sick Pay.
• Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program.
• Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.