Process Assistant at Amazon Waukegan, IL

Fairweather, LLC; Waukegan (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Amazon is seeking a Process Assistant in Waukegan, IL to support daily department duties and production goals. You will help allocate labor, run meetings, assign tasks, and communicate with internal and external suppliers while providing vacation coverage for Area Managers.

Responsibilities include tracking labor hours, coaching associates on safe work methods, and ensuring SOP adherence. This role emphasizes strong problem solving and teamwork in a fast-paced environment.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• Strong problem solving and analytical abilities.
• Excellent verbal and written communication with teams and management.
• Ability to lead and coach others and collaborate effectively.
• Adaptable to a flexible schedule including weekends and holidays.

Responsibilities

• Support and work in the department as required.
• Allocate labor, lead meetings, assign duties, and communicate with suppliers.
• Provide vacation coverage for Area Managers.
• Track ATS/labor hours and report results.
• Assist in training associates and verifying SOP compliance.
• Help maintain safe, clean, and organized work areas.
• Participate in Safety initiatives and OE tools.

Skills

Problem solving

Analytical skills

Communication skills

Leadership ability

Interpersonal skills

Flexible schedule

Education

High school diploma or equivalent

Education beyond high school

Tools

Microsoft Office

Job description

Process Assistant job at Amazon. Waukegan, IL.

The Process Assistant is assigned to the Area Manager, and will hold responsibilities specific to the different Fulfillment Center areas.

Key Job Elements:

• Support and work in the department as required
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Providing vacation coverage for Area Managers
• Providing policy follow-up, attendance tracking (duties do not extend to discipline)
• Tracking and reporting of ATS/labor hours
• Assisting the floor as an associate resource, training associates and verifying SOP compliance
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance
• Participating in Operational Excellence initiatives in some capacity
• Filling in as needed with production duties
• Fully understanding workflow and daily production goals
• Reviewing and updating SOP as required
• Assisting in keeping work area clean and organized
• Identifying and addressing safety hazards within the work area
• Coaching associates to work safely at all times
• Participating in safety initiatives
• Referring all job injuries immediately to area manager

BASIC QUALIFICATIONS

• 1+ years of Microsoft Office products and applications experience
• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
• Work 40 hours/week, and overtime as required

PREFERRED QUALIFICATIONS

• Education beyond High School, and/or prior experience managing employees
• Excellent interpersonal skills
• Demonstrated problem solving skills and analytical skills
• Demonstrated communication skills (written and verbal) with all levels of Amazon associates and management
• Experience with an FC kaizen or Shingi event
• An awareness and willingness to use OE tools and techniques
• Experience working in Problem Solve a plus
• Leadership ability

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers.