Procedures & Fulfillment Specialist

Atlas Air; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Job summary

Atlas Air Worldwide is seeking a Documentation Specialist to distribute company and manufacturers' manuals to stations, vendors and aircraft, ensuring regulatory compliance and high accuracy. You will perform quality control on technical writers’ outputs and provide administrative support to the Airline Publications department.

Ideal candidates have copy editing and proofreading skills, strong written and verbal communication, and the ability to meet tight deadlines.

Qualifications

• Minimum 2 years' college and related experience preferred.
• Copy editing and proofreading skills preferred.
• Strong problem solving skills.
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Resourcefulness, strong initiative and attention to detail.
• Ability to meet critical deadlines and adapt to changing project deadlines.
• Proficiency with Microsoft Word, Excel, PowerPoint, Access, Adobe Acrobat preferred.

Responsibilities

• Distribute Company operational manuals and manufacturers' manuals to stations, vendors and aircraft to ensure compliance with regulatory requirements.
• Perform quality control on Company documentation according to a pre-established set of guidelines on a computerized checklist.
• Check for accuracy and consistency of required elements prior to print production (i.e., Transmittal Letter, Revision Highlights, LOEP, Tabs, etc.).
• Identify formatting and structural problems of manuals and revisions; work with technical writers to correct issues.
• Review proofs of revisions, manuals, bulletins, etc. before final print.
• Verify that web versions of manuals have proper security and bookmarks.
• Update and maintain master manual spreadsheet and aircraft checklists.
• Audit/maintain Company master manuals and USB/DVD libraries.
• Audit forms used in aircraft kits and ensure all checklists are current.
• Assist in updating Company forms and SOPs.
• Maintain distribution database in Veoci and post/update/audit GlobalNet and Comply365.

Skills

Copy editing

Proofreading

Communication

Deadline driven

Independence

Attention to detail

Education

Some college

Tools

Microsoft Word

Excel

PowerPoint

Access

Adobe Acrobat

Job description

Join Atlas Air Worldwide. Move the World with Us!

At Atlas Air Worldwide, we're not just an airline, we're a global engine powering cargo, passenger, and leasing operations across more than 70 countries. As a leader in outsourced aviation logistics, we're built on a foundation of safety , service excellence , integrity , innovation , teamwork , and responsibility . With over 30 years of history, a modern all-Boeing fleet, and nearly 5,000 teammates collaborating across operations, technical, and corporate functions, we're driven by purpose.

If you're ready to grow, innovate, and help us deliver excellence every single day, you belong here.

Position Summary

Distribute Company operational manuals and manufacturers' manuals to aircraft, stations, and vendors to ensure compliance with regulatory requirements. Perform quality control/quality assurance checks on technical writers' work to minimize errors, ensure accuracy and reduce the time and resources needed to prepare and produce documents. Provide administrative assistance to the Airline Publications department.

Values and Behavioral Standards

To ensure the effective communication and application of company values and behavioral standards, as stated in our company "Code of Conduct" policy, and to respond appropriately in the event of any known departure.

Major Job Accountabilities

• Distribution of Company operational manuals and manufacturers' manuals to stations, vendors and aircraft to ensure compliance with regulatory requirements.
• Perform quality control on Company documentation according to a pre-established set of guidelines on a computerized checklist including the following.
• Check for accuracy and consistency of required elements prior to print production (i.e., Transmittal Letter, Revision Highlights, LOEP, Tabs, etc.).
• Identify formatting and structural problems of manuals and revisions. Work with technical writers to correct identified problems and issues.
• Review proofs of revisions, manuals, bulletins, etc. before final print.
• Verify that the web versions of the manuals have proper security and bookmarks.
• Update and maintain master manual spreadsheet and aircraft checklists.
• Audit/maintain Company master manuals and USB/DVD libraries.
• Audit forms used in aircraft kits and ensure all checklists are current.
• Assist in updating Company forms.
• Posting/updating/auditing of GlobalNet and Comply365.
• Assist in updating departmental procedure guides (SOP).
• Maintain distribution database in Veoci.
• Process form orders.
• Continuously improve workflow processes.
• Monitor and order supplies as needed.
• Place and close orders through Ariba (Boeing renewals, binder requests, office supplies, etc.).

Additional Responsibilities

• Field, respond and provide guidance/assistance on aircraft/vendors/stations related issues as assigned on a daily basis.
• Provide support to the technical writers and vendors on production specifications and requirements for company and manufacturers manual.
• Participate on an on-going basis in the improvement of departmental procedures and practices.
• Perform other assignments as directed by Director, Airline Publications.

Qualifications

• Minimum 2 years' college and related experience preferred
• Copy editing and proofreading skills preferred
• Strong problem solving skills
• Strong written and verbal communication skills
• Ability to work independently with minimal supervision
• Resourcefulness, strong initiative and attention to detail
• Ability to meet critical deadlines and adapt to changing project deadlines
• Proficiency with Microsoft Word, Excel, PowerPoint, Access, Adobe Acrobat preferred
• Must be able to lift approximately 40-60 pounds
• Applicants must be legally authorized to work in the United States. This position is not eligible for employment visa sponsorship or employer immigration support either now or in the future.

The Company is an Equal Opportunity Employer. It is our policy to afford equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, citizenship, place of birth, age, disability, protected veteran status, gender identity or any other characteristic or status protected by applicable in accordance with federal, state and local laws.

To view our Pay Transparency Statement, please click here: Pay Transparency Statement

Competitive compensation will be offered based on a variety of factors, including a candidate's experience, skills, education, geographic location, internal equity and other factors. In addition, a range of benefits to include medical, dental and vision insurance, employee assistance program, as well as generous paid time off, and 401K contributions are offered as a part of the total compensation package.