Procedure Scheduler - No weekends, full benefits

tertiary education commission; Chesapeake (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Full benefits package

401k + Employer Matching

Paid time off and holidays

Paid maternity leave

Optical education reimbursement

Competitive base pay

Job summary

Tidewater Eye Centers in Chesapeake, VA seeks a Surgical Coordinator to manage the surgical scheduling process, pre-op education, and coordination across facilities. The role requires traveling to satellite offices and handling patient financial counseling and payments.

You'll ensure accurate insurance benefits, prepare cost summaries, and support physicians with fee discussions, while delivering attentive, patient-centered service in a busy ophthalmology practice.

Qualifications

• High School diploma or GED is required.
• Experience in financial counseling is preferred.
• Experience working with insurance is preferred.

Responsibilities

• Schedule surgery and pre-surgery education with patients and facilities.
• Coordinate pre-op appointments with patients or caregivers.
• Verify insurance benefits, prepare cost summaries, and counsel patients on finances.
• Counsel patients on Physician Fee and Eye Surgery Center.
• Follow up on and collect surgery payments.

Skills

Industry knowledge

Initiative

Adaptable

Teamwork

Patient focus

Interpersonal skills

Reliable transportation

Overtime

Weekend availability

Education

High School diploma or GED

Experience in financial counseling

Experience with insurance

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Company: Tidewater Eye Centers

Job Title: Surgical Coordinator

Department: Ophthalmology

Reports To: Surgical Services Manager

Location: This position is based in Chesapeake and requires travel to satellite offices. We pay mileage!

Pay: $18-22 DOE

SUMMARY

Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks.

• Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
• Schedule and coordinate pre-op appointments with the patient and/or the patient's care giver.
• Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
• Counsel patients for Physician Fee and Eye Surgery Center.
• Follow up on and collect surgery payments.
• Other duties as assigned.

QUALIFICATIONS

• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Commitment to work over 40 hours to meet the needs of the business
• Ability to work weekends when applicable

EDUCATION AND/OR EXPERIENCE

• High School diploma or GED equivalent is required
• Experience in financial counseling is preferred
• Experience working with insurance is preferred

LICENSES AND CREDENTIALS

• Minimum Required: None

SYSTEMS AND TECHNOLOGY

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

• This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity- including color, depth, peripheral vision, and the ability to adjust focus-is required100% of the time. Occasional driving or climbing may also be necessary.

Perks:

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.